CRM integrations
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- Contributors
CRM integrations
- 1 minute read
- Contributors
Article summary
Gong offers native integrations with CRM systems like Salesforce, HubSpot, MS Dynamics, and CRM API for data import and export. Users can install the app to create custom objects in Salesforce. The section explains how Gong's features interact with each CRM. If not connecting to a CRM, Auto Context can be set up to create accounts and contacts in Gong based on imported calls and calendar events. More details can be found in the provided link.
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Gong provides native integrations with the following CRM systems:
Salesforce: Connect Salesforce to Gong to import and export Gong data to Salesforce. Install the Gong for Salesforce app to create Gong custom objects in Salesforce.
HubSpot: See The benefits of integrating HubSpot and Gong and Connect HubSpot to Gong.
MS Dynamics: See Connect Dynamics 365 to Gong.
CRM API: for all other CRM systems. Upload your CRM data to Gong via the CRM API.
How Gong features integrate with each CRM
This section explains how Gong's main features import and export data to each CRM.
CRM | Gong Pro | Engage | Forecast |
|---|---|---|---|
Salesforce | Fully supported | Fully supported | Fully supported |
HubSpot | Fully supported | Fully supported | Fully supported |
Microsoft Dynamics | Fully supported | Not supported | Import data only |
CRM API | Fully supported | Not supported | Import data only. |
What if I'm not connecting Gong to a CRM?
If you aren't connecting a CRM to Gong, you can set up Auto Context which creates accounts and contacts in Gong based on your imported calls and calendar events. For more details, see Setting up Auto Context.
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