# Gong

> Knowledge base documentation for Gong.

## v1

- [Welcome to Gong](https://help.gong.io/docs/getting-started-welcome-to-gong.md)
- [What languages are supported in Gong?](https://help.gong.io/docs/what-languages-are-supported-in-gong.md)
- [Collaborate with your team](https://help.gong.io/docs/welcome-to-gong-collaborate-with-your-team.md)
- [Learn in the Academy](https://help.gong.io/docs/learn-in-the-academy.md)
- [What is a Revenue Architect (RA)?](https://help.gong.io/docs/what-is-a-revenue-architect-ra.md)
- [Contact Gong support](https://help.gong.io/docs/contacting-gong-support.md): Learn how to open a Gong support ticket and what information to include for faster resolution. Follow best practices for effective communication with support.
- [Explore your Gong workspace](https://help.gong.io/docs/explore-your-gong-workspace.md)
- [Understanding AI agents](https://help.gong.io/docs/understanding-ai-agents.md)
- [Capture and analyze calls](https://help.gong.io/docs/capture-and-analyze-calls.md)
- [Find and organize conversations](https://help.gong.io/docs/find-conversations-and-organize-the-library.md)
- [Set up your pipeline view and begin forecasting](https://help.gong.io/docs/set-up-your-pipeline-view-and-begin-forecasting.md)
- [Manage customer and prospect outreach with Engage](https://help.gong.io/docs/manage-customer-and-prospect-outreach-with-engage.md)
- [Create coaching workflows](https://help.gong.io/docs/create-coaching-workflows.md)
- [Get started with team insights and initiatives](https://help.gong.io/docs/intro-to-insights.md)
- [View and manage team activity](https://help.gong.io/docs/view-and-manage-team-activity.md)
- [Measuring AI performance at Gong](https://help.gong.io/docs/measuring-ai-performance-at-gong.md)
- [My Profile](https://help.gong.io/docs/my-profile.md): Most of the information is predefined for you, but there are some areas that you can set for yourself. If you add or update any information here, click Update to save your changes.
- [My Settings](https://help.gong.io/docs/my-settings.md)
- [Find your technical or business admin](https://help.gong.io/docs/find-your-technical-or-business-admin.md)
- [Customize your Gong notifications](https://help.gong.io/docs/customize-your-gong-notifications.md)
- [Sign in to complete your setup](https://help.gong.io/docs/sign-in-to-complete-your-setup.md)
- [Change password](https://help.gong.io/docs/change-password.md)
- [Emails from Gong](https://help.gong.io/docs/emails-from-gong.md)
- [Manage billing and subscriptions](https://help.gong.io/docs/manage-billing-licenses-and-subscriptions.md)
- [Reset your password](https://help.gong.io/docs/reset-your-password.md)
- [3rd party and open source attribution and accessibility](https://help.gong.io/docs/3rd-party-and-open-source-attribution-and-accessibility.md)
- [Summary of security features](https://help.gong.io/docs/summary-of-security-features.md)
- [PCI DSS compliance](https://help.gong.io/docs/pci-dss-compliance.md)
- [Intro to the call page](https://help.gong.io/docs/intro-to-the-call-page.md)
- [Get ready for meetings with AI-powered meeting prep](https://help.gong.io/docs/get-ready-for-meetings-with-ai-powered-meeting-prep.md)
- [Understanding call recording](https://help.gong.io/docs/understanding-call-recording.md)
- [Call recording and consent settings](https://help.gong.io/docs/call-recording-and-consent-settings.md): Manage call recording settings in Gong, ensuring compliance with privacy regulations through consent profiles and meeting link configurations.
- [How to record calls](https://help.gong.io/docs/how-to-record-calls.md)
- [Prevent or stop a recording](https://help.gong.io/docs/prevent-or-stop-a-recording.md)
- [Cancel a call recording](https://help.gong.io/docs/cancel-call-recording.md)
- [When calls are on air](https://help.gong.io/docs/when-calls-are-on-air.md)
- [Take notes during a call](https://help.gong.io/docs/take-notes-during-a-call.md)
- [Gong app for Zoom](https://help.gong.io/docs/gong-app-for-zoom.md)
- [What license do I need in order to enable Zoom Native Recording?](https://help.gong.io/docs/what-license-do-i-need-in-order-to-enable-zoom-native-recording.md)
- [FAQs for hosting a call recorded by Zoom](https://help.gong.io/docs/faqs-for-hosting-a-call-recorded-by-zoom.md)
- [Troubleshooting unrecorded calls](https://help.gong.io/docs/troubleshooting-unrecorded-calls.md)
- [Skip codes for unrecorded calls and meetings](https://help.gong.io/docs/skip-codes-for-unrecorded-calls.md)
- [Review what happened in a call](https://help.gong.io/docs/review-what-happened-in-a-call.md)
- [Listen to a call](https://help.gong.io/docs/listen-to-a-call.md)
- [View a call transcript](https://help.gong.io/docs/view-a-call-transcript.md)
- [See the Zoom chat](https://help.gong.io/docs/see-the-zoom-chat.md)
- [Call topics](https://help.gong.io/docs/call-topics.md)
- [How Gong identifies speakers](https://help.gong.io/docs/how-gong-identifies-speakers.md)
- [Share a call](https://help.gong.io/docs/share-a-call.md)
- [Create a call snippet](https://help.gong.io/docs/create-a-call-snippet.md)
- [Transcribe a call in the correct language](https://help.gong.io/docs/transcribe-a-call-in-the-correct-language.md)
- [Manage a call recording](https://help.gong.io/docs/manage-a-call-recording.md)
- [Generate a follow-up email](https://help.gong.io/docs/generate-a-follow-up-email.md)
- [Set a call as private](https://help.gong.io/docs/set-a-call-as-private.md)
- [Download a call or snippet](https://help.gong.io/docs/download-a-call-or-snippet.md)
- [Take bulk actions on calls](https://help.gong.io/docs/take-bulk-actions-on-calls.md)
- [Embed a call in third-party software](https://help.gong.io/docs/embed-a-call-in-third-party-software.md)
- [Associate a call to an account or opportunity](https://help.gong.io/docs/associate-a-call-to-an-account-or-opportunity.md)
- [Open the account in a third-party app](https://help.gong.io/docs/open-the-account-in-a-3rd-party-app.md)
- [Send a feature request or support ticket directly from a call](https://help.gong.io/docs/send-a-feature-request-or-support-ticket-directly-from-a-call.md)
- [See your calls](https://help.gong.io/docs/see-your-calls.md)
- [Create and manage streams](https://help.gong.io/docs/create-and-manage-streams.md)
- [Create and manage folders](https://help.gong.io/docs/create-and-manage-folders.md)
- [Add calls and snippets to a folder](https://help.gong.io/docs/add-calls-and-snippets-to-a-folder.md)
- [View upcoming calls](https://help.gong.io/docs/view-upcoming-calls.md)
- [View calls with skipped recordings](https://help.gong.io/docs/view-calls-with-skipped-recordings.md)
- [View meetings without scheduled recordings](https://help.gong.io/docs/view-meetings-without-scheduled-recordings.md)
- [Upload recorded calls](https://help.gong.io/docs/upload-recorded-calls.md)
- [How Gong identifies the call owner](https://help.gong.io/docs/how-gong-identifies-the-call-owner.md)
- [Change the call owner](https://help.gong.io/docs/change-the-call-owner.md)
- [Search for calls](https://help.gong.io/docs/search-for-calls.md)
- [Summary of search results](https://help.gong.io/docs/summary-of-search-results.md)
- [Download call data](https://help.gong.io/docs/download-call-data.md)
- [Search for anything in Gong](https://help.gong.io/docs/search-for-anything-in-gong.md)
- [Why use Gong Engage?](https://help.gong.io/docs/why-use-gong-engage.md)
- [Engage FAQs](https://help.gong.io/docs/engage-faqs.md)
- [Understanding templates](https://help.gong.io/docs/understanding-templates.md)
- [Set up Engage](https://help.gong.io/docs/set-up-engage.md)
- [Set up Calendly](https://help.gong.io/docs/set-up-calendly.md)
- [Using blocks](https://help.gong.io/docs/using-blocks.md)
- [Placeholders FAQs](https://help.gong.io/docs/placeholders-faqs.md)
- [Using notes](https://help.gong.io/docs/using-notes.md)
- [Working with templates](https://help.gong.io/docs/working-with-templates.md)
- [BETA: Working with prompts](https://help.gong.io/docs/working-with-prompts.md)
- [Using field placeholders](https://help.gong.io/docs/using-field-placeholders.md)
- [Template FAQs](https://help.gong.io/docs/template-faqs.md)
- [Track performance with Analytics](https://help.gong.io/docs/track-performance-with-analytics.md)
- [Update your CRM from Engage](https://help.gong.io/docs/update-your-crm-from-engage.md)
- [Engage analytics: benchmarks and best practices](https://help.gong.io/docs/engage-analytics-benchmarks-and-best-practices.md)
- [Understanding to-dos](https://help.gong.io/docs/understanding-to-dos.md)
- [Working with to-dos](https://help.gong.io/docs/working-with-todos.md)
- [Gong-recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos.md)
- [Flow to-dos](https://help.gong.io/docs/flow-to-dos.md)
- [To-dos created by you](https://help.gong.io/docs/to-dos-created-by-you.md)
- [Activity feed](https://help.gong.io/docs/activity-feed.md)
- [To-dos FAQs](https://help.gong.io/docs/to-dos-faqs.md)
- [Prepare contacts for engagement](https://help.gong.io/docs/prepare-contacts-for-engagement.md)
- [Get recommended contacts](https://help.gong.io/docs/get-recommended-contacts.md)
- [Stay on top of your deals](https://help.gong.io/docs/stay-on-top-of-your-deals.md)
- [Email sending limits](https://help.gong.io/docs/email-sending-limits.md)
- [Write emails from Gong](https://help.gong.io/docs/write-emails-with-the-email-composer.md)
- [Manage your emails from Gong](https://help.gong.io/docs/manage-your-emails-from-gong.md)
- [Make calls with the Gong dialer](https://help.gong.io/docs/make-calls-with-gong.md)
- [Inbound calls](https://help.gong.io/docs/inbound-calls.md)
- [Gong's strategies for preventing calls from being flagged as spam](https://help.gong.io/docs/gongs-strategies-for-preventing-calls-from-being-flagged-as-spam.md)
- [Apple iOS call screening](https://help.gong.io/docs/apple-ios-call-screening.md)
- [Understanding flows](https://help.gong.io/docs/understanding-flows.md)
- [Working with flows](https://help.gong.io/docs/working-with-flows.md)
- [Editing flows with active contacts and leads](https://help.gong.io/docs/editing-flows-with-active-contacts-and-leads.md)
- [Understanding flow steps](https://help.gong.io/docs/understanding-flow-steps.md)
- [FAQs: Flows](https://help.gong.io/docs/faqs-flows.md)
- [Understand when people can’t be added to flows](https://help.gong.io/docs/understand-when-people-cant-be-added-to-flows.md)
- [Understanding rulesets](https://help.gong.io/docs/understanding-rulesets.md)
- [Working with rulesets](https://help.gong.io/docs/working-with-rulesets.md)
- [Understanding automations](https://help.gong.io/docs/understanding-automations.md)
- [Prioritize your accounts](https://help.gong.io/docs/prioritize-your-accounts.md)
- [How to install and activate Gong Anywhere Chrome extension](https://help.gong.io/docs/install-and-activate-gong-anywhere-chrome-extension.md)
- [How to use Gong Anywhere Chrome Extension](https://help.gong.io/docs/gong-extension-for-google-chrome.md)
- [FAQs: Gong Anywhere Chrome Extension](https://help.gong.io/docs/faqs-gong-anywhere-chrome-extension.md)
- [Gong Anywhere Outlook Add-in](https://help.gong.io/docs/gong-anywhere-outlook-add-in.md)
- [Using inline prompts](https://help.gong.io/docs/using-inline-prompts.md)
- [Working with compliance policies](https://help.gong.io/docs/working-with-compliance-policies.md)
- [Understanding Gong deals](https://help.gong.io/docs/understanding-gong-deals.md)
- [Understanding deal boards](https://help.gong.io/docs/understanding-deal-boards.md)
- [Review your pipeline on a deal board](https://help.gong.io/docs/review-your-pipeline-on-a-deal-board.md)
- [Ask anything about a deal, account, or contact](https://help.gong.io/docs/pipeline-review-ask-anything-about-a-deal-or-account.md)
- [Deals associated with 3rd party sellers](https://help.gong.io/docs/about-3rd-party-association.md)
- [Manage emails in deals and accounts](https://help.gong.io/docs/manage-emails-in-deals-and-accounts.md)
- [Access LinkedIn Sales Navigator directly from contacts](https://help.gong.io/docs/access-linkedin-sales-navigator-directly-from-contacts.md)
- [Export data from deal boards](https://help.gong.io/docs/analyze-export-deal-data.md)
- [View Gong email labels](https://help.gong.io/docs/view-gong-email-labels.md)
- [Review win/loss analytics](https://help.gong.io/docs/review-win-loss-analytics.md)
- [View deal drivers](https://help.gong.io/docs/view-deal-drivers.md)
- [How to create and manage deal boards](https://help.gong.io/docs/how-to-create-and-manage-deal-boards.md)
- [Apply conditional filters](https://help.gong.io/docs/set-up-tips-on-using-conditional-filters.md)
- [Work with opportunity teams](https://help.gong.io/docs/work-with-opportunity-teams.md)
- [Apply opportunity splits to your deal board](https://help.gong.io/docs/apply-opportunity-splits-to-your-deal-board.md)
- [Customize your deal warning settings](https://help.gong.io/docs/customize-your-deal-warning-settings.md)
- [How to create and manage playbooks](https://help.gong.io/docs/how-to-create-and-manage-playbooks.md)
- [Track playbook progress in your deal pipeline](https://help.gong.io/docs/track-playbook-progress-in-your-deal-pipeline.md)
- [Include specific deals in deal and forecast boards](https://help.gong.io/docs/include-specific-deals-in-deal-and-forecast-boards.md)
- [Focus on deals that need your attention](https://help.gong.io/docs/recipe-focus-on-deals-that-need-your-attention.md)
- [Recipe: Deal board for 'Renewals'](https://help.gong.io/docs/recipe-deal-board-for-renewals.md)
- [Recipe: Deal board for 'Swing deals'](https://help.gong.io/docs/recipe-deal-board-for-swing-deals.md)
- [Recipe: Deal board for 'Next quarter pipe'](https://help.gong.io/docs/recipe-deal-board-for-next-quarter-pipe.md)
- [FAQs: Deal board](https://help.gong.io/docs/faqs-for-deals.md)
- [FAQs: CRM and deal board sync](https://help.gong.io/docs/crm-and-deal-board-sync-faqs.md)
- [FAQs: Playbook](https://help.gong.io/docs/playbook-faqs.md)
- [FAQs: Deals on mobile](https://help.gong.io/docs/deals-on-mobile-faqs.md)
- [FAQs: Warnings](https://help.gong.io/docs/warnings-faqs.md)
- [FAQs: Opportunity teams and opportunity splits](https://help.gong.io/docs/opportunity-teams-and-splits-faqs.md)
- [FAQs: Recommended contacts in Deals](https://help.gong.io/docs/faqs-for-recommended-contacts-in-deals.md)
- [Troubleshooting: Why can't I see some deals?](https://help.gong.io/docs/why-cant-i-see-some-deals.md)
- [Troubleshooting: Missing activities](https://help.gong.io/docs/troubleshooting-missing-activities.md)
- [Troubleshooting: Where's my email?](https://help.gong.io/docs/troubleshooting-wheres-my-email.md)
- [About Account boards](https://help.gong.io/docs/about-account-boards.md)
- [Create and manage Account boards](https://help.gong.io/docs/create-and-manage-account-boards.md)
- [View and work with Account boards](https://help.gong.io/docs/view-and-work-with-account-boards.md)
- [View and manage accounts with the Account console](https://help.gong.io/docs/view-and-manage-accounts-with-the-account-console.md)
- [Beta: Customize your Account console view](https://help.gong.io/docs/customize-your-account-console-view.md)
- [Understanding configurable forecast boards](https://help.gong.io/docs/understanding-configurable-forecast-boards.md)
- [Before getting started](https://help.gong.io/docs/before-getting-started.md)
- [Set permissions for Gong Forecast](https://help.gong.io/docs/configurable-forecast-article.md)
- [Create and edit forecast boards](https://help.gong.io/docs/configurable-forecast-article-1.md)
- [Create a metric column](https://help.gong.io/docs/create-a-metric-column.md)
- [Create a submission column](https://help.gong.io/docs/create-a-submission-column.md)
- [Create a target column](https://help.gong.io/docs/create-a-target-column.md)
- [Configurable forecast FAQs](https://help.gong.io/docs/configurable-forecast-article-2.md)
- [Recipe: Renewal forecast board](https://help.gong.io/docs/configurable-forecast-article-3.md)
- [How to forecast](https://help.gong.io/docs/how-to-forecast-1.md)
- [Forecasting FAQs](https://help.gong.io/docs/forecasting-faqs.md)
- [Setting up forecast boards](https://help.gong.io/docs/set-up-forecast-boards.md)
- [Managing forecast boards](https://help.gong.io/docs/admin-manage-forecast-boards.md)
- [Forecast rollup board (business totals)](https://help.gong.io/docs/set-up-forecast-rollup-board-business-totals.md)
- [Renewals board recipes](https://help.gong.io/docs/set-up-2-recipes-for-setting-up-a-renewals-board.md)
- [Gong Forecast seat and permission profile overview](https://help.gong.io/docs/gong-forecast-seat-and-permission-profile-overview.md)
- [Gong Forecast and your CRM](https://help.gong.io/docs/gong-forecast-and-your-crm.md)
- [Best practices](https://help.gong.io/docs/gong-forecast-set-up-best-practices.md)
- [Troubleshooting: Slack notifications for Forecast](https://help.gong.io/docs/troubleshooting-slack-notifications-for-forecast.md)
- [Gong Forecast from A-Z](https://help.gong.io/docs/gong-forecast-from-a-z.md)
- [Start using Gong Forecast](https://help.gong.io/docs/start-using-gong-forecast.md)
- [Reality-based forecasting](https://help.gong.io/docs/reality-based-forecasting.md)
- [Know your way around a forecast board](https://help.gong.io/docs/know-your-way-around-a-forecast-board.md)
- [Forecast: Update your forecast](https://help.gong.io/docs/forecast-update-your-forecast.md)
- [Forecast reminders](https://help.gong.io/docs/forecast-reminders.md)
- [About deal likelihood scores](https://help.gong.io/docs/explainer-about-deal-likelihood-scores.md)
- [Scores optimize your workflows](https://help.gong.io/docs/explainer-scores-optimize-your-workflows.md)
- [Under the hood of deal likelihood scores](https://help.gong.io/docs/explainer-under-the-hood-of-deal-likelihood-scores.md)
- [FAQs for deal likelihood scores](https://help.gong.io/docs/faqs-for-deal-likelihood-scores.md)
- [Missing information in the trend chart](https://help.gong.io/docs/explainer-missing-information-in-the-trend-chart.md)
- [Aligning Analytics reports with historical data](https://help.gong.io/docs/explainer-aligning-analytics-reports-with-historical-data.md)
- [See forecast projection](https://help.gong.io/docs/analyze-see-forecast-projection.md)
- [See how you're pacing](https://help.gong.io/docs/analyze-see-how-youre-pacing.md)
- [Forecast category changes](https://help.gong.io/docs/analyze-forecast-category-changes.md)
- [Monitor forecast accuracy](https://help.gong.io/docs/analyze-monitor-forecast-accuracy.md)
- [Drill into your forecast numbers](https://help.gong.io/docs/analyze-drill-into-your-forecast-numbers.md)
- [Export forecast numbers](https://help.gong.io/docs/analyze-export-forecast-numbers.md)
- [Monitor forecast trends](https://help.gong.io/docs/analyze-monitor-forecast-trends.md)
- [Forecast analytics dashboards](https://help.gong.io/docs/analyze-forecast-analytics-dashboards.md)
- [Understanding your funnel](https://help.gong.io/docs/understanding-your-funnel.md)
- [Recipe: Investigate pipeline and forecast fluctuations](https://help.gong.io/docs/recipe-investigate-pipeline-and-forecast-fluctuations.md)
- [Recipe: Cross check your team's forecast](https://help.gong.io/docs/recipe-cross-check-your-teams-forecast.md)
- [Best practices: Accurate forecasting](https://help.gong.io/docs/best-practices-accurate-forecasting.md)
- [FAQs for forecasting](https://help.gong.io/docs/faqs-for-forecasting.md)
- [About Dashboards](https://help.gong.io/docs/about-revenue-analytics.md)
- [Dashboards permissions](https://help.gong.io/docs/revenue-analytics-permissions.md)
- [Pipeline analytics data](https://help.gong.io/docs/revenue-analytics-data.md)
- [About metrics and targets](https://help.gong.io/docs/about-metrics-and-targets.md)
- [Customizing your preset metrics](https://help.gong.io/docs/customize-your-preset-metrics.md)
- [Building your own metrics](https://help.gong.io/docs/build-your-own-metrics.md)
- [Using filter logic in metrics](https://help.gong.io/docs/filtering-metric-deals.md)
- [Managing list views](https://help.gong.io/docs/managing-list-views.md)
- [Managing targets](https://help.gong.io/docs/managing-targets-1.md)
- [Target file upload: Common errors and solutions](https://help.gong.io/docs/troubleshooting-target-management.md)
- [Building dashboards](https://help.gong.io/docs/building-dashboards-1.md)
- [Managing dashboards](https://help.gong.io/docs/managing-dashboards.md)
- [Custom chart](https://help.gong.io/docs/custom-chart.md)
- [KPI widget](https://help.gong.io/docs/kpi-widget.md)
- [Performance widget](https://help.gong.io/docs/performance-widget.md)
- [Text widget](https://help.gong.io/docs/text-widget.md)
- [List widget](https://help.gong.io/docs/list-widget.md)
- [Target attainment widget](https://help.gong.io/docs/target-attainment-widget.md)
- [Deals widget](https://help.gong.io/docs/deals-widget.md)
- [Forecast rollup widget](https://help.gong.io/docs/forecast-rollup-widget.md)
- [Trends widget](https://help.gong.io/docs/trends-widget.md)
- [Changes widget](https://help.gong.io/docs/changes-widget.md)
- [Funnel widget](https://help.gong.io/docs/funnel-widget.md)
- [Viewing the funnel widget](https://help.gong.io/docs/viewing-the-funnel-widget.md)
- [Pipeline generation dashboard recipe](https://help.gong.io/docs/pipeline-generation-dashboard-recipe.md)
- [Rep scorecard dashboard recipe](https://help.gong.io/docs/rep-scorecard-dashboard-recipe.md)
- [Retention dashboard recipe](https://help.gong.io/docs/retention-dashboard-recipe.md)
- [Pipeline health dashboard recipe](https://help.gong.io/docs/pipeline-health--dashboard-recipe.md)
- [Leadership forecast dashboard recipe](https://help.gong.io/docs/leadership-forecast-dashboard-recipe.md)
- [Performance review dashboard recipe](https://help.gong.io/docs/performance-review-dashboard-recipe.md)
- [Introduction to coaching](https://help.gong.io/docs/introduction-to-coaching.md)
- [How to create and manage scorecards](https://help.gong.io/docs/create-and-manage-scorecards.md)
- [Gong AI for scoring](https://help.gong.io/docs/gong-ai-for-scoring.md)
- [FAQs: Manual scorecards](https://help.gong.io/docs/scorecard-faqs.md)
- [FAQs: Automatic review scorecards](https://help.gong.io/docs/faqs-automatic-review-scorecards.md)
- [Practice customer calls with AI Trainer](https://help.gong.io/docs/practice-customer-calls-with-ai-trainer.md)
- [Score a call](https://help.gong.io/docs/score-a-call.md)
- [Coaching for account executives](https://help.gong.io/docs/coaching-for-account-executives.md)
- [All about scorecards](https://help.gong.io/docs/all-about-scorecards.md)
- [Request feedback](https://help.gong.io/docs/request-feedback.md)
- [Add a comment](https://help.gong.io/docs/add-a-comment.md)
- [Review a comment](https://help.gong.io/docs/review-a-comment.md)
- [Reply to comments in Slack](https://help.gong.io/docs/reply-to-comments-in-slack.md)
- [Mark as "feedback given"](https://help.gong.io/docs/mark-as-feedback-given.md)
- [About notifications on comments](https://help.gong.io/docs/about-notifications-on-comments.md)
- [Coaching for senior managers & enablement](https://help.gong.io/docs/coaching-for-senior-managers-enablement.md)
- [Review manager coaching](https://help.gong.io/docs/review-manager-coaching.md)
- [See who's giving feedback](https://help.gong.io/docs/see-whos-giving-feedback.md)
- [What counts as feedback](https://help.gong.io/docs/what-counts-as-feedback.md)
- [Coaching metrics data](https://help.gong.io/docs/coaching-metrics-data.md)
- [Coaching for frontline managers](https://help.gong.io/docs/coaching-for-frontline-managers.md)
- [Review your team coaching needs](https://help.gong.io/docs/review-your-team-coaching-needs.md)
- [Recipe: Coach reps for maximum deal performance](https://help.gong.io/docs/recipe-coach-reps-for-maximum-deal-performance.md)
- [Analyze team performance](https://help.gong.io/docs/analyze-team-performance.md)
- [Create a theme analysis](https://help.gong.io/docs/how-to-create-a-theme-analysis.md)
- [View a theme analysis](https://help.gong.io/docs/how-to-view-a-theme-analysis.md)
- [Filter team stats](https://help.gong.io/docs/filter-team-stats.md)
- [Export team stats](https://help.gong.io/docs/export-team-stats.md)
- [Create and edit initiative boards](https://help.gong.io/docs/create-and-edit-initiative-boards.md)
- [Track adoption of your strategic initiatives](https://help.gong.io/docs/track-adoption-of-strategic-initiatives.md)
- [Market](https://help.gong.io/docs/market.md)
- [Troubleshooting insights](https://help.gong.io/docs/using-gong-troubleshooting-insights.md)
- [Intro to the Gong mobile app](https://help.gong.io/docs/intro-to-the-gong-mobile-app.md)
- [Capture mobile calls with Gong Connect](https://help.gong.io/docs/capture-mobile-calls-with-gong-connect.md)
- [Record meetings on mobile](https://help.gong.io/docs/record-meetings-on-mobile.md)
- [Caller trust protocols](https://help.gong.io/docs/caller-trust-protocols.md)
- [Review calls on the go](https://help.gong.io/docs/review-calls-on-the-go.md)
- [Deals on the go](https://help.gong.io/docs/deals-on-the-go.md)
- [Stay informed with Business pulse mobile feed](https://help.gong.io/docs/stay-informed-with-business-pulse-mobile-feed.md)
- [Listen to calls on Apple CarPlay](https://help.gong.io/docs/listen-to-calls-on-apple-carplay.md)
- [Manage mobile settings](https://help.gong.io/docs/manage-mobile-settings.md)
- [Ask anything on mobile](https://help.gong.io/docs/ask-anything-on-mobile.md)
- [Submit your forecast on mobile](https://help.gong.io/docs/submit-your-forecast-on-mobile.md)
- [Gong in your CRM](https://help.gong.io/docs/gong-in-your-crm-1.md)
- [CRM activity naming conventions](https://help.gong.io/docs/crm-activity-naming-conventions.md)
- [Gong in Salesforce](https://help.gong.io/docs/gong-in-salesforce-1.md)
- [Using the Gong for Salesforce app](https://help.gong.io/docs/using-the-gong-for-salesforce-app.md)
- [Reports in Salesforce](https://help.gong.io/docs/reports-in-salesforce.md)
- [Dashboards](https://help.gong.io/docs/dashboards.md)
- [View Gong activities in Salesforce](https://help.gong.io/docs/view-gong-activities-in-salesforce.md)
- [Values assigned to task fields](https://help.gong.io/docs/values-assigned-to-task-fields.md)
- [Gong in Dynamics](https://help.gong.io/docs/gong-in-dynamics-1.md)
- [View Gong activities in MS Dyanamics](https://help.gong.io/docs/view-gong-activities-in-ms-dyanamics.md)
- [Measure success of your marketing initiatives](https://help.gong.io/docs/track-adoption-and-the-success-of-your-marketing-initiatives.md)
- [Understand your competitive landscape](https://help.gong.io/docs/understanding-your-competitive-landscape.md)
- [Measure success of your brand investments](https://help.gong.io/docs/measuring-the-success-of-your-brand-investments.md)
- [Troubleshoot performance issues with Gong.io](https://help.gong.io/docs/troubleshoot-performance-issues-with-gongio.md)
- [Get started with configuring Gong](https://help.gong.io/docs/get-started-with-configuring-gong.md)
- [FAQs: Sandbox](https://help.gong.io/docs/faqs-sandbox.md)
- [AI Call Reviewer](https://help.gong.io/docs/understanding-ai-call-reviewer.md)
- [AI Theme Spotter](https://help.gong.io/docs/understanding-ai-theme-spotter.md)
- [AI Topic Tagger](https://help.gong.io/docs/understanding-ai-topic-tagger.md)
- [AI Transcriber](https://help.gong.io/docs/understanding-ai-transcriber.md)
- [AI Translator](https://help.gong.io/docs/understanding-ai-translator.md)
- [AI Deal Monitor](https://help.gong.io/docs/understanding-ai-deal-monitor.md)
- [AI Deal Predictor](https://help.gong.io/docs/understanding-ai-deal-predictor.md)
- [AI Deal Reviewer](https://help.gong.io/docs/understanding-ai-deal-reviewer.md)
- [AI Revenue Predictor](https://help.gong.io/docs/understanding-ai-revenue-predictor.md)
- [AI Activity Mapper](https://help.gong.io/docs/understanding-ai-activity-mapper.md)
- [AI Ask Anything](https://help.gong.io/docs/understanding-ai-ask-anything.md)
- [AI Composer](https://help.gong.io/docs/understanding-ai-composer.md)
- [AI Tasker](https://help.gong.io/docs/understanding-ai-tasker.md)
- [AI Data Extractor](https://help.gong.io/docs/ai-data-extractor.md)
- [AI Builder](https://help.gong.io/docs/understanding-ai-builder.md)
- [AI Trainer](https://help.gong.io/docs/ai-trainer.md)
- [AI Briefer](https://help.gong.io/docs/understanding-ai-briefer.md)
- [AI Tracker](https://help.gong.io/docs/understanding-ai-tracker.md)
- [General settings](https://help.gong.io/docs/general-settings.md): Manage your Gong settings, including company domains, licenses, timezones, and support options, to optimize your team's performance and data security.
- [Primary and additional email addresses](https://help.gong.io/docs/primary-and-additional-email-address.md)
- [Enable log in to multiple Gong instances](https://help.gong.io/docs/enable-log-in-to-multiple-gong-instances.md)
- [Set spoken languages](https://help.gong.io/docs/set-spoken-languages.md)
- [Set company default notifications](https://help.gong.io/docs/set-company-default-notifications.md)
- [About Gong credits](https://help.gong.io/docs/about-gong-credits.md)
- [Managing credit usage](https://help.gong.io/docs/when-credits-run-out.md)
- [Set sign in method](https://help.gong.io/docs/set-sign-in-method.md)
- [Set up Okta OpenID Connect authentication](https://help.gong.io/docs/set-up-okta-openid-connect-authentication.md)
- [Set up OneLogin OpenID Connect authentication](https://help.gong.io/docs/set-up-onelogin-openid-connect-authentication.md)
- [Set up SAML SSO authentication (generic)](https://help.gong.io/docs/set-up-saml-sso-authentication-generic.md)
- [Set up Okta SAML SSO authentication](https://help.gong.io/docs/set-up-okta-saml-sso-authentication.md)
- [Set up Rippling SAML SSO authentication](https://help.gong.io/docs/set-up-rippling-saml-sso-authentication.md)
- [Set up OneLogin SAML SSO authentication](https://help.gong.io/docs/set-up-onelogin-saml-sso-authentication.md)
- [Authentication FAQs](https://help.gong.io/docs/authentication-faqs.md)
- [Troubleshooting: Logging into Gong with Microsoft Active Directory](https://help.gong.io/docs/troubleshooting-logging-into-gong-with-microsoft-active-directory.md)
- [About workspaces](https://help.gong.io/docs/about-workspaces.md)
- [Set up a workspace](https://help.gong.io/docs/set-up-a-workspace.md)
- [Move calls to another workspace](https://help.gong.io/docs/move-calls-to-another-workspace.md)
- [Copy keyword trackers to another workspace](https://help.gong.io/docs/copy-keyword-trackers-to-another-workspace.md)
- [Delete a workspace](https://help.gong.io/docs/delete-a-workspace.md)
- [FAQs: Workspaces](https://help.gong.io/docs/faqs-for-workspaces.md)
- [Plans and seats](https://help.gong.io/docs/plans-and-seats.md)
- [The Call Intelligence seat](https://help.gong.io/docs/the-call-intelligence-seat.md)
- [How to manage team members](https://help.gong.io/docs/add-or-edit-a-team-member.md)
- [Make bulk changes via a CSV file](https://help.gong.io/docs/make-bulk-changes-via-a-csv-file.md)
- [Team hierarchy](https://help.gong.io/docs/team-hierarchy.md)
- [About provisioning team members](https://help.gong.io/docs/about-provisioning-team-members.md)
- [Okta provisioning setup](https://help.gong.io/docs/okta-provisioning-setup.md)
- [Salesforce provisioning setup](https://help.gong.io/docs/salesforce-provisioning-setup.md)
- [Rippling provisioning setup](https://help.gong.io/docs/rippling-provisioning-setup.md)
- [OneLogin provisioning setup](https://help.gong.io/docs/onelogin-provisioning-setup.md)
- [Microsoft Entra ID provisioning setup](https://help.gong.io/docs/microsoft-entra-id-provisioning-setup.md)
- [Provision team members from a custom source (SCIM)](https://help.gong.io/docs/provision-team-members-from-a-custom-source-scim.md)
- [Create assignments](https://help.gong.io/docs/create-assignments.md)
- [FAQs: Provisioning](https://help.gong.io/docs/faqs-provisioning.md)
- [About permission profiles](https://help.gong.io/docs/about-permission-profiles.md)
- [Set up a permission profile](https://help.gong.io/docs/set-up-a-permission-profile.md)
- [Available permission settings](https://help.gong.io/docs/available-permission-settings.md)
- [Business admin permissions](https://help.gong.io/docs/business-settings-in-permission-profiles.md)
- [FAQs: Permission profiles](https://help.gong.io/docs/faqs-for-permission-profiles.md)
- [CRM integrations](https://help.gong.io/docs/crm-integrations.md)
- [Gong-CRM data sync times](https://help.gong.io/docs/gong-crm-data-sync-times.md)
- [Set up Auto Context](https://help.gong.io/docs/setting-up-auto-context.md)
- [Create field placeholders](https://help.gong.io/docs/create-field-placeholders.md)
- [Manage your CRM API integration](https://help.gong.io/docs/manage-your-crm-api-integration.md)
- [Migrate your CRM](https://help.gong.io/docs/migrating-your-crm.md)
- [Default CRM entity association](https://help.gong.io/docs/default-crm-entity-association.md)
- [Configure CRM entity association](https://help.gong.io/docs/configure-crm-entity-association.md)
- [Simulate activity association](https://help.gong.io/docs/simulate-activity-association.md)
- [Manual association](https://help.gong.io/docs/manual-association.md)
- [Set up 3rd party association](https://help.gong.io/docs/set-up-3rd-party-association.md)
- [Key features](https://help.gong.io/docs/key-features.md)
- [Setup requirements](https://help.gong.io/docs/set-up-requirements.md)
- [Objects and fields Gong needs access to](https://help.gong.io/docs/salesforce-fields-the-integration-user-needs-access-to.md)
- [Connect Gong to Salesforce](https://help.gong.io/docs/connect-gong-to-salesforce.md)
- [Troubleshooting: Setup](https://help.gong.io/docs/troubleshooting-setup.md)
- [FAQs for Salesforce integration](https://help.gong.io/docs/faqs-for-salesforce-integration.md)
- [Configure data import](https://help.gong.io/docs/configure-data-import.md)
- [Set import of Salesforce fields](https://help.gong.io/docs/set-import-of-salesforce-fields.md)
- [Import Salesforce data from additional objects](https://help.gong.io/docs/import-data-from-additional-objects.md)
- [Import formula fields](https://help.gong.io/docs/importing-formula-fields.md)
- [Enable multiple currencies](https://help.gong.io/docs/enable-multiple-currencies.md)
- [Associating Salesforce accounts and leads to calls](https://help.gong.io/docs/associating-salesforce-accounts-and-leads-to-calls.md)
- [Switching to a rich text field in Salesforce](https://help.gong.io/docs/how-do-i-switch-to-a-rich-text-field-in-salesforce.md)
- [Install Gong for Salesforce](https://help.gong.io/docs/install-gong-for-salesforce.md)
- [Accessing the Salesforce API](https://help.gong.io/docs/accessing-the-salesforce-api.md)
- [Post installation configurations](https://help.gong.io/docs/post-installation-configurations.md)
- [Embed the Gong Player in Salesforce](https://help.gong.io/docs/embed-the-gong-player-in-salesforce.md)
- [Built-in flows to enrich your Gong data in Salesforce](https://help.gong.io/docs/built-in-flows-to-enrich-your-gong-data-in-salesforce.md)
- [Configure Gong for Salesforce](https://help.gong.io/docs/configure-gong-for-salesforce.md)
- [Data model & structure](https://help.gong.io/docs/data-model-structure.md)
- [Gong for Salesforce app object fields](https://help.gong.io/docs/gong-for-salesforce-app-object-fields.md)
- [Set up Engage reports and dashboards](https://help.gong.io/docs/set-up-engage-reports-and-dashboards.md)
- [Delete large number of conversations](https://help.gong.io/docs/delete-large-number-of-conversations.md)
- [Remove empty tracker and topic records](https://help.gong.io/docs/remove-empty-tracker-and-topic-records.md)
- [Recipe: Create a report correlating trackers to business impact/win rate](https://help.gong.io/docs/recipe-create-a-report-correlating-trackers-to-business-impactwin-rate.md)
- [Recipe: Find late stage opportunities where security concerns are raised](https://help.gong.io/docs/recipe-find-late-stage-opportunities-where-security-concerns-are-raised.md)
- [Recipe: Capture stats report](https://help.gong.io/docs/recipe-capture-stats-report.md)
- [Recipe: Additional custom reports](https://help.gong.io/docs/recipe-additional-custom-reports.md)
- [Uninstall Gong for Salesforce](https://help.gong.io/docs/uninstall-gong-for-salesforce.md)
- [Export data as Salesforce tasks or events](https://help.gong.io/docs/export-data-as-salesforce-tasks-or-events.md)
- [Changes that cause task and event updates](https://help.gong.io/docs/changes-that-cause-task-and-event-updates.md)
- [Configure Salesforce tasks or events](https://help.gong.io/docs/configure-salesforce-tasks-or-events.md)
- [Set up Salesforce custom fields](https://help.gong.io/docs/set-up-salesforce-custom-fields.md)
- [Update the contact/lead status based on the Engage flow status](https://help.gong.io/docs/update-the-contactlead-status-based-on-the-engage-flow-status.md)
- [Updating existing tasks with a task type](https://help.gong.io/docs/updating-existing-tasks-with-a-task-type.md)
- [Viewing API batch size](https://help.gong.io/docs/viewing-api-batch-size.md)
- [Conversation canvas page errors](https://help.gong.io/docs/conversation-canvas-page-errors.md)
- [Dashboards and reports](https://help.gong.io/docs/dashboards-and-reports.md)
- [Call export errors](https://help.gong.io/docs/call-export-errors.md)
- [Missing Gong data](https://help.gong.io/docs/missing-gong-data.md)
- [Integrate HubSpot and Gong](https://help.gong.io/docs/the-benefits-of-integrating-hubspot-and-gong.md)
- [Connect HubSpot to Gong](https://help.gong.io/docs/connect-hubspot-to-gong.md)
- [Set import of HubSpot fields](https://help.gong.io/docs/set-import-of-hubspot-fields.md)
- [Required HubSpot fields that Gong accesses](https://help.gong.io/docs/required-hubspot-fields-that-gong-accesses.md)
- [Sync calls and meetings to HubSpot](https://help.gong.io/docs/sync-calls-and-meetings-to-hubspot.md)
- [Sync emails to HubSpot](https://help.gong.io/docs/sync-emails-to-hubspot.md)
- [Export Engage data](https://help.gong.io/docs/export-engage-data.md)
- [Setting up HubSpot custom fields](https://help.gong.io/docs/setting-up-hubspot-custom-fields.md)
- [Connect using a HubSpot integration Zap and a webhook](https://help.gong.io/docs/connect-using-a-hubspot-integration-zap-and-a-webhook.md)
- [FAQs: HubSpot integration](https://help.gong.io/docs/faqs-for-hubspot-integration.md)
- [Troubleshooting HubSpot integration](https://help.gong.io/docs/troubleshooting-hubspot-integration.md)
- [Connect Dynamics 365 to Gong](https://help.gong.io/docs/connect-dynamics-365-to-gong.md)
- [Install Gong for Dynamics](https://help.gong.io/docs/install-gong-for-dynamics.md)
- [Gong for Dynamics objects](https://help.gong.io/docs/gong-for-dynamics-objects.md)
- [Set import settings](https://help.gong.io/docs/set-import-settings-dynamics.md)
- [Configure data import](https://help.gong.io/docs/configure-data-import-dynamics.md)
- [Objects and fields Gong requires access to](https://help.gong.io/docs/fields-gong-requires-access-to.md)
- [Set Gong data to export](https://help.gong.io/docs/set-gong-data-to-export.md)
- [What is Data capture?](https://help.gong.io/docs/what-is-data-capture.md)
- [About importing calendar meetings and emails](https://help.gong.io/docs/about-importing-calendar-meetings-and-emails.md)
- [What’s needed to connect to Microsoft Outlook](https://help.gong.io/docs/whats-needed-to-connect-to-microsoft-outlook.md)
- [Connect company-wide](https://help.gong.io/docs/connect-company-wide.md)
- [Restrict Gong’s access to mailboxes](https://help.gong.io/docs/restrict-gongs-access-to-mailboxes.md)
- [Connect user-by-user](https://help.gong.io/docs/connect-user-by-user.md)
- [What’s needed to connect Gong to Google Workspace](https://help.gong.io/docs/whats-needed-to-connect-gong-to-google-workspace.md)
- [Connect company-wide](https://help.gong.io/docs/connect-google-workspace-company-wide.md)
- [Connect user-by-user](https://help.gong.io/docs/connect-google-workspace-user-by-user.md)
- [Exchange/Outlook 365 On-Premise connection](https://help.gong.io/docs/exchange-outlook-365-on-premise-connection.md)
- [Exchange/Outlook 365 cloud connection](https://help.gong.io/docs/exchange-outlook-365-cloud-connection.md)
- [FAQs: Google Workspace and Office 365 integrations](https://help.gong.io/docs/faqs-about-google-workspace-and-office-365-integrations.md)
- [FAQs: Office 365 mail integration](https://help.gong.io/docs/faqs-about-office-365-mail-integration.md)
- [FAQs: email-account matching](https://help.gong.io/docs/faqs-about-email-account-matching.md)
- [FAQs: emails](https://help.gong.io/docs/faqs-about-emails.md)
- [Understanding web conferencing integrations](https://help.gong.io/docs/web-conferencing-integrations.md)
- [Set the providers to record](https://help.gong.io/docs/set-the-providers-to-record.md)
- [Webex integration](https://help.gong.io/docs/webex-integration.md)
- [GoToMeeting integration](https://help.gong.io/docs/gotomeeting-integration.md)
- [Google Meet integration](https://help.gong.io/docs/google-meet-integration.md)
- [Microsoft Teams integration](https://help.gong.io/docs/microsoft-teams-integration.md)
- [Chili Piper integration](https://help.gong.io/docs/chili-piper-integration.md)
- [FAQs for web conferencing](https://help.gong.io/docs/faqs-for-web-conferencing.md)
- [Zoom integration overview](https://help.gong.io/docs/zoom-integration-overview.md)
- [Required administrator settings](https://help.gong.io/docs/required-administrator-settings.md)
- [Set up the Zoom integration](https://help.gong.io/docs/set-up-the-zoom-integration.md)
- [Native Zoom recording](https://help.gong.io/docs/native-zoom-recording.md)
- [Zoom settings for native Zoom recording](https://help.gong.io/docs/detailed-zoom-settings-for-native-zoom-recording.md)
- [Set up Zoom recording with the Gong bot](https://help.gong.io/docs/set-up-zoom-recording-with-the-gong-bot.md)
- [FAQs: Zoom integration with the Gong bot](https://help.gong.io/docs/faqs-for-zoom-integration-with-the-gong-bot.md)
- [Connect additional Gong instances to a Zoom account](https://help.gong.io/docs/connect-additional-gong-instances-to-a-zoom-account.md)
- [Deleting recordings in Zoom](https://help.gong.io/docs/deleting-recordings-in-zoom.md)
- [FAQs for enabling native Zoom recording](https://help.gong.io/docs/faqs-for-enabling-native-zoom-recording.md)
- [Supported telephony systems](https://help.gong.io/docs/supported-telephony-systems.md)
- [Supported dialer features](https://help.gong.io/docs/supported-dialer-features.md)
- [What you need from your telephony provider](https://help.gong.io/docs/what-you-need-from-your-telephony-provider.md)
- [8x8](https://help.gong.io/docs/8x8.md)
- [Aircall](https://help.gong.io/docs/aircall.md)
- [Amazon Connect](https://help.gong.io/docs/amazon-connect.md)
- [Salesforce Service Cloud Voice with Amazon connect](https://help.gong.io/docs/salesforce-service-cloud-voice-with-amazon-connect.md)
- [CallRail](https://help.gong.io/docs/callrail.md)
- [Close](https://help.gong.io/docs/close.md)
- [Dialpad and Dialpad (SMS)](https://help.gong.io/docs/dialpad.md)
- [EvolveIP](https://help.gong.io/docs/evolveip.md)
- [Five9](https://help.gong.io/docs/five9.md)
- [FrontSpin](https://help.gong.io/docs/frontspin.md)
- [Fuze](https://help.gong.io/docs/fuze.md)
- [Genesys Cloud](https://help.gong.io/docs/genesys-cloud.md)
- [HubSpot (telephony system)](https://help.gong.io/docs/hubspot-telephony-system.md)
- [inContact](https://help.gong.io/docs/incontact.md)
- [Microsoft Teams Phone](https://help.gong.io/docs/microsoft-teams-phone.md)
- [Natterbox](https://help.gong.io/docs/natterbox.md)
- [NetSapiens](https://help.gong.io/docs/netsapiens.md)
- [Nextiva](https://help.gong.io/docs/nextiva.md)
- [Outplay](https://help.gong.io/docs/outplay.md)
- [Outreach API](https://help.gong.io/docs/outreach-api.md)
- [RingCentral integration](https://help.gong.io/docs/ringcentral-integration.md)
- [RingDNA](https://help.gong.io/docs/ringdna.md)
- [Salesforce Lightning](https://help.gong.io/docs/salesforce-lightning.md)
- [SalesLoft API](https://help.gong.io/docs/salesloft-api.md)
- [SalesLoft (Salesforce version)](https://help.gong.io/docs/salesloft-salesforce-version.md)
- [Talkdesk](https://help.gong.io/docs/talkdesk.md)
- [Twilio Flex](https://help.gong.io/docs/twilio-flex.md)
- [Velocify](https://help.gong.io/docs/velocify.md)
- [Verint](https://help.gong.io/docs/verint.md)
- [VocalIP](https://help.gong.io/docs/vocalip.md)
- [Vonage Business Communications](https://help.gong.io/docs/vonage-business-communications.md)
- [Vonage Contact Center (formerly NewVoiceMedia)](https://help.gong.io/docs/vonage-contact-center-formerly-newvoicemedia.md)
- [Zendesk (telephony system)](https://help.gong.io/docs/zendesk-telephony-system.md)
- [Zoom Phone](https://help.gong.io/docs/zoom-phone.md)
- [Zoom Phone (SMS)](https://help.gong.io/docs/zoom-phone-sms.md)
- [Uploading calls from a non-integrated telephony system](https://help.gong.io/docs/uploading-calls-from-a-non-integrated-telephony-system.md)
- [FAQs for telephony](https://help.gong.io/docs/faqs-for-telephony.md)
- [Set up Gong to automatically record calls](https://help.gong.io/docs/set-up-gong-to-automatically-record-calls.md)
- [Record a web conference call manually](https://help.gong.io/docs/manually-request-recording-of-web-conference-calls.md)
- [Define the recording settings](https://help.gong.io/docs/define-the-recording-settings.md)
- [Delete a recorded call](https://help.gong.io/docs/delete-a-recorded-call.md)
- [Troubleshoot web conference calls not recorded](https://help.gong.io/docs/troubleshoot-web-conference-calls-not-recorded.md)
- [FAQs: Call recording](https://help.gong.io/docs/faqs-about-call-recording.md)
- [Data protection and privacy settings in Gong](https://help.gong.io/docs/security-compliance.md)
- [Exclude calls and emails from Gong](https://help.gong.io/docs/exclude-calls-and-emails-from-gong.md)
- [Enable call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing.md)
- [Information redaction](https://help.gong.io/docs/redact-sensitive-information.md)
- [Enable voice identification](https://help.gong.io/docs/enable-voice-identification.md)
- [Set up data encryption](https://help.gong.io/docs/set-up-for-data-encryption.md)
- [Delete personal data](https://help.gong.io/docs/delete-personal-data.md)
- [Data retention policy](https://help.gong.io/docs/data-retention-policy.md)
- [Built-in exclude lists](https://help.gong.io/docs/default-terms-in-email-exclude-lists.md)
- [Email domains exclusion list](https://help.gong.io/docs/public-email-domains-exclusion-list.md)
- [FAQs: Data protection & privacy](https://help.gong.io/docs/faqs-for-data-protection-privacy.md)
- [FAQs: Security, Privacy and Compliance](https://help.gong.io/docs/faqs-for-security-privacy-and-compliance.md)
- [Understanding recording consent](https://help.gong.io/docs/understanding-recording-consent.md)
- [Create consent profiles](https://help.gong.io/docs/create-consent-profiles.md)
- [Assign a consent profile](https://help.gong.io/docs/assign-a-consent-profile.md)
- [Delete a consent profile](https://help.gong.io/docs/delete-a-consent-profile.md)
- [Changing the consent page settings](https://help.gong.io/docs/changing-the-consent-page-settings.md)
- [Using Zoom's recording disclaimer](https://help.gong.io/docs/using-zooms-recording-disclaimer.md)
- [Install the Gong calendar add-on](https://help.gong.io/docs/install-the-gong-add-on.md)
- [Calculate the consent opt out rate](https://help.gong.io/docs/calculate-the-consent-opt-out-rate.md)
- [FAQs: Recording consent](https://help.gong.io/docs/faqs-for-recording-consent.md)
- [Choosing between Gong's API and Data Cloud for analytics](https://help.gong.io/docs/choosing-between-gongs-api-and-data-cloud-for-analytics.md)
- [About Gong MCP](https://help.gong.io/docs/about-gong-mcp.md)
- [About Gong MCP client](https://help.gong.io/docs/about-gong-mcp-client.md)
- [Set up an MCP connection](https://help.gong.io/docs/set-up-an-mcp-connection.md)
- [About Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server.md)
- [Create an integration to connect to the MCP server](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server.md)
- [How Gong credits apply to MCP server and API endpoints](https://help.gong.io/docs/understand-how-gong-credits-apply-to-mcp-server-and-api-endpoints-1.md)
- [What the Gong API provides](https://help.gong.io/docs/what-the-gong-api-provides.md)
- [Receive access to the API](https://help.gong.io/docs/receive-access-to-the-api.md)
- [Embed a call in third-party software](https://help.gong.io/docs/integration-patners-hub-embed-a-call-in-third-party-software.md)
- [How to use the Gong developers hub](https://help.gong.io/docs/how-to-use-the-gong-developers-hub.md)
- [Create an OAuth app for Gong](https://help.gong.io/docs/create-an-app-for-gong.md)
- [Set up a developer instance](https://help.gong.io/docs/set-up-a-developer-instance.md)
- [List your app in the Gong Collective](https://help.gong.io/docs/list-your-app-in-the-gong-collective.md)
- [Build an app to display content in the Gong email composer](https://help.gong.io/docs/build-an-app-to-display-content-in-the-gong-email-composer.md)
- [Display account data in the Engage Account/Pipeline tabs](https://help.gong.io/docs/display-account-data-in-the-engage-accountpipeline-tabs.md)
- [Export Gong data with the Gong data cloud](https://help.gong.io/docs/exporting-gong-data-with-the-gong-data-cloud.md)
- [Databricks Configuration](https://help.gong.io/docs/databricks-configuration.md)
- [Connect Gong to Snowflake](https://help.gong.io/docs/connect-gong-to-snowflake.md)
- [Gong IP allow list](https://help.gong.io/docs/gong-ip-allow-list.md)
- [BigQuery Configuration](https://help.gong.io/docs/bigquery-configuration.md)
- [S3 Configuration](https://help.gong.io/docs/s3-configuration.md)
- [Redshift Configuration](https://help.gong.io/docs/redshift-configuration.md)
- [Database design](https://help.gong.io/docs/database-design.md)
- [Calls and conversations tables](https://help.gong.io/docs/calls-and-conversations-tables.md)
- [Forecast and Gong user tables](https://help.gong.io/docs/forecast-and-gong-user-tables.md)
- [Guide to analyzing Gong data with SQL queries](https://help.gong.io/docs/guide-to-analyzing-gong-data-with-sql-queries.md)
- [Integration functionality](https://help.gong.io/docs/integration-functionality.md)
- [Integrations with Gong](https://help.gong.io/docs/integrations-with-gong.md)
- [Account insights](https://help.gong.io/docs/account-insights.md)
- [Buyer Intent](https://help.gong.io/docs/buyer-intent.md)
- [Contact enrichment](https://help.gong.io/docs/contact-enrichment.md)
- [Content](https://help.gong.io/docs/content.md)
- [CRM](https://help.gong.io/docs/crm.md)
- [Custom Microsites](https://help.gong.io/docs/custom-microsites.md)
- [Data Visualization & BI](https://help.gong.io/docs/data-visualization-bi.md)
- [Email & Calendar](https://help.gong.io/docs/email-calendar.md)
- [Identity & Provisioning](https://help.gong.io/docs/identity-provisioning.md)
- [Performance Management](https://help.gong.io/docs/performance-management.md)
- [Product insights](https://help.gong.io/docs/product-insights.md)
- [Telephony & Dialer](https://help.gong.io/docs/telephony-dialer.md)
- [Web Conferencing](https://help.gong.io/docs/web-conferencing.md)
- [Workflow & Automation](https://help.gong.io/docs/workflow-automation.md)
- [Tonkean](https://help.gong.io/docs/tonkean.md)
- [Workato](https://help.gong.io/docs/workato.md)
- [Zapier](https://help.gong.io/docs/zapier.md)
- [Zendesk](https://help.gong.io/docs/zendesk.md)
- [Action fields for digital interactions](https://help.gong.io/docs/action-fields-for-digital-interactions.md)
- [About the Slack integration](https://help.gong.io/docs/about-the-slack-integration.md)
- [Connect to Slack](https://help.gong.io/docs/connect-to-slack.md)
- [Slack scopes used by Gong](https://help.gong.io/docs/slack-scopes-used-by-gong.md)
- [Slack rules](https://help.gong.io/docs/slack-rules.md)
- [FAQs: Slack integration](https://help.gong.io/docs/faqs-about-the-slack-integration.md)
- [Gong notifications in Microsoft Teams](https://help.gong.io/docs/gong-notifications-in-ms-teams.md)
- [Set up Microsoft Teams notifications](https://help.gong.io/docs/set-up-ms-teams-notifications.md)
- [Connect Gong to Microsoft Copilot](https://help.gong.io/docs/connect-gong-to-microsoft-copilot.md)
- [Troubleshooting your Salesforce integration](https://help.gong.io/docs/troubleshooting-your-salesforce-integration.md)
- [Troubleshooting email and calendar import errors](https://help.gong.io/docs/troubleshooting-email-and-calendar-import-errors.md)
- [Troubleshooting web conferencing](https://help.gong.io/docs/troubleshooting-web-conferencing.md)
- [Troubleshooting native Zoom recording setup test](https://help.gong.io/docs/troubleshooting-native-zoom-recording-setup-test.md)
- [Troubleshooting telephony system issues](https://help.gong.io/docs/troubleshooting-telephony-system-issues.md)
- [Troubleshooting issues in Deals > Pipeline](https://help.gong.io/docs/troubleshooting-issues-in-deals-pipeline.md)
- [Troubleshooting insights](https://help.gong.io/docs/troubleshooting-for-business-admins-troubleshooting-insights.md)
- [Feature utilization report](https://help.gong.io/docs/generate-a-utilization-report.md)
- [Create a call status report](https://help.gong.io/docs/create-a-call-status-report.md)
- [Activity association report](https://help.gong.io/docs/activity-association-report.md)
- [CRM export status report](https://help.gong.io/docs/crm-export-status-report.md)
- [Set up Gong Engage](https://help.gong.io/docs/set-up-gong-engage.md)
- [Configure compliance settings](https://help.gong.io/docs/configure-compliance-settings.md)
- [Create and manage templates](https://help.gong.io/docs/creating-and-managing-templates.md)
- [Set company flow settings](https://help.gong.io/docs/set-company-flow-settings.md)
- [Set up company flows](https://help.gong.io/docs/set-up-company-flows.md)
- [Set up and manage field placeholders](https://help.gong.io/docs/set-up-and-manage-field-placeholders.md)
- [Understanding automations](https://help.gong.io/docs/understanding-automations-1.md)
- [Create and manage automations in Engage](https://help.gong.io/docs/creating-and-managing-automations.md)
- [FAQs: Automations](https://help.gong.io/docs/faqs-automations.md)
- [Troubleshooting automation run issues](https://help.gong.io/docs/troubleshooting-automation-run-issues.md)
- [Set up email sending limits and unsubscribe links](https://help.gong.io/docs/set-up-email-sending-limits-and-unsubscribe-links.md)
- [Set up branded URLs](https://help.gong.io/docs/set-up-branded-urls.md)
- [Snooze your team members' flow to-dos](https://help.gong.io/docs/snooze-your-team-members-flow-to-dos.md)
- [Creating and managing rulesets](https://help.gong.io/docs/creating-and-managing-rulesets.md)
- [Set up email opt-out paths](https://help.gong.io/docs/set-up-email-opt-out-paths.md)
- [Gong Engage API capabilities](https://help.gong.io/docs/gong-engage-api-capabilities.md)
- [Configure the Dialer recording methods](https://help.gong.io/docs/configure-the-dialer-recording-methods.md)
- [Set up the Gong dialer](https://help.gong.io/docs/gong-engage-set-up-the-gong-dialer.md)
- [Set up the Zoom Phone dialer](https://help.gong.io/docs/set-up-the-zoom-phone-dialer.md)
- [Enable your team to use the Gong dialer from mobile](https://help.gong.io/docs/enable-your-team-to-use-the-gong-dialer-from-mobile.md)
- [Set up custom call outcomes](https://help.gong.io/docs/set-up-custom-call-outcomes.md)
- [Set up trusted calling](https://help.gong.io/docs/set-up-trusted-calling.md)
- [Gong dialer network connectivity requirements](https://help.gong.io/docs/gong-dialer-network-connectivity-requirements.md)
- [Gong dialer in the EU data center](https://help.gong.io/docs/gong-dialer-in-the-eu-data-center.md)
- [Troubleshooting Gong dialer network and connectivity issues](https://help.gong.io/docs/troubleshooting-gong-dialer-network-and-connectivity-issues.md)
- [Set up custom flow fields in your CRM](https://help.gong.io/docs/set-up-custom-flow-fields-in-your-crm.md)
- [Flow statuses in your CRM](https://help.gong.io/docs/flow-statuses-in-your-crm.md)
- [How Engage data is exported to your CRM](https://help.gong.io/docs/how-engage-exports-data-to-your-crm.md)
- [Managing email domains in Gong](https://help.gong.io/docs/managing-email-domains-in-gong.md)
- [Best practices successful email delivery](https://help.gong.io/docs/best-practices-for-successful-email-delivery.md)
- [Engage Analytics](https://help.gong.io/docs/engage-analytics.md)
- [How recommended contacts work in Engage](https://help.gong.io/docs/how-recommended-contacts-work-in-engage.md)
- [How does email tracking work?](https://help.gong.io/docs/how-does-email-tracking-work.md)
- [Migrating from Outreach](https://help.gong.io/docs/migrating-from-outreach-1.md)
- [Migrating from Salesloft](https://help.gong.io/docs/migrating-from-salesloft-1.md)
- [How to create and manage brief types](https://help.gong.io/docs/create-and-manage-brief-types.md)
- [Catch up quickly with AI Briefer](https://help.gong.io/docs/catch-up-quickly-with-the-ai-briefer.md)
- [How to manage settings for AI Translator](https://help.gong.io/docs/manage-settings-for-ai-translator.md)
- [Understanding trackers](https://help.gong.io/docs/understanding-trackers.md): Trackers in Gong help you monitor key phrases in calls and emails, enabling data-driven coaching and insights for improved team performance.
- [Create and manage smart trackers](https://help.gong.io/docs/create-and-manage-custom-smart-trackers.md)
- [Optimize AI Trackers for Gong credits](https://help.gong.io/docs/optimize-ai-trackers-for-gong-credits.md)
- [Guide: Optimize existing AI Trackers for Gong credits](https://help.gong.io/docs/guide-optimize-existing-ai-trackers-for-gong-credits.md)
- [Create and manage keyword trackers](https://help.gong.io/docs/create-and-manage-keyword-trackers.md)
- [Create and manage example-based smart trackers](https://help.gong.io/docs/create-and-manage-example-based-smart-trackers.md)
- [By Gong pre-trained smart trackers](https://help.gong.io/docs/by-gong-pre-trained-smart-trackers.md)
- [Smart tracker FAQs](https://help.gong.io/docs/smart-tracker-faqs.md)
- [Keyword tracker FAQs](https://help.gong.io/docs/keyword-tracker-faqs.md)
- [Add and manage call categories](https://help.gong.io/docs/add-and-manage-call-categories.md)
- [Managing Whisper](https://help.gong.io/docs/managing-whisper.md)
- [Using Whisper for interaction stats](https://help.gong.io/docs/using-whisper.md)
- [FAQs for Whisper](https://help.gong.io/docs/faqs-for-whisper.md)
- [Introduction to automation rules](https://help.gong.io/docs/introduction-to-automation-rules.md)
- [Create a webhook rule](https://help.gong.io/docs/create-a-webhook-rule.md)
- [Prepare your receiving application to receive a webhook - JWT header](https://help.gong.io/docs/prepare-your-receiving-application-to-receive-a-webhook-jwt-header.md)
- [Payload sent to webhooks](https://help.gong.io/docs/payload-sent-to-webhooks.md)
- [Create a rule to delete calls](https://help.gong.io/docs/create-a-rule-to-automatically-delete-calls.md)
- [Create a rule to set calls as private](https://help.gong.io/docs/create-a-rule-to-automatically-set-calls-as-private.md)
- [Edit a rule](https://help.gong.io/docs/edit-a-rule.md)
- [FAQs for Gong rules](https://help.gong.io/docs/faqs-for-gong-rules.md)
- [How to create and manage AI Trainer](https://help.gong.io/docs/how-to-create-and-manage-ai-trainer.md)
- [Our monthly updates](https://help.gong.io/docs/our-monthly-updates.md)
- [What's new in Gong data cloud](https://help.gong.io/docs/whats-new-in-gong-data-cloud.md)
- [Monthly updates archive](https://help.gong.io/docs/monthly-updat.md)
- [What's new in Gong for Salesforce](https://help.gong.io/docs/whats-new-in-gong-for-salesforce.md)
- [Upgrade Gong for Salesforce](https://help.gong.io/docs/upgrade-gong-for-salesforce.md)
- [Post upgrade configurations](https://help.gong.io/docs/post-upgrade-configurations.md)
- [Change Engage flow status picklist options](https://help.gong.io/docs/change-engage-flow-status-picklist-options.md)
- [AI Ask Anything is evolving into Gong Assistant](https://help.gong.io/docs/ai-ask-anything-is-evolving-into-gong-assistant.md)
- [Whisper for Topics has been retired. Here's what to use instead](https://help.gong.io/docs/whisper-for-topics-retired.md)
- [Account page: New layout and name](https://help.gong.io/docs/account-page-new-layout.md)
- [Deals section: Navigation change](https://help.gong.io/docs/deals-section-navigation-change.md)
- [Company settings replaced by Admin Center](https://help.gong.io/docs/company-settings-replaced-by-admin-center.md)
- [Smart trackers](https://help.gong.io/docs/smart-trackers.md)
- [Release notes](https://help.gong.io/docs/release-notes.md)
- [Email export to CRM: Settings change](https://help.gong.io/docs/email-export-to-crm-settings-change.md)
- [Numeric field type updates in the Gong data cloud](https://help.gong.io/docs/numeric-field-type-updates-in-the-gong-data-cloud.md)
- [Call brief metrics instead of spotlight usage data](https://help.gong.io/docs/call-brief-metrics-instead-of-spotlight-usage-data.md)
- [(Beta) New Dialpad integration](https://help.gong.io/docs/new-dialpad-integration.md)
- [Task/event change of status](https://help.gong.io/docs/taskevent-change-of-status.md)
- [Public API change: Deprecating Call Action Items in the extensive endpoint](https://help.gong.io/docs/public-api-change-deprecating-call-action-items-in-the-extensive-endpoint.md)

## v1-api (API Reference)

- [Introduction](https://help.gong.io/apidocs/introduction-2.md)
- [List all calls](https://help.gong.io/apidocs/retrieve-call-data-by-date-range-v2calls-2.md)
- [Add new call](https://help.gong.io/apidocs/add-new-call-v2calls-2.md)
- [Add call media (/v2/calls/{id}/media)](https://help.gong.io/apidocs/add-call-media-v2callsidmedia-2.md)
- [Retrieve detailed call data by various filters (/v2/calls/extensive)](https://help.gong.io/apidocs/retrieve-detailed-call-data-by-various-filters-v2callsextensive-2.md)
- [Retrieve transcripts of calls (/v2/calls/transcript)](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2.md)
- [Retrieve data for a specific call (/v2/calls/{id})](https://help.gong.io/apidocs/retrieve-data-for-a-specific-call-v2callsid.md)
- [List users by filter (/v2/users/extensive)](https://help.gong.io/apidocs/list-users-by-filter-v2usersextensive.md)
- [List all users (/v2/users)](https://help.gong.io/apidocs/list-all-users-v2users.md)
- [Retrieve user (/v2/users/{id})](https://help.gong.io/apidocs/retrieve-user-v2usersid.md)
- [Retrieve user settings history (/v2/users/{id}/settings-history)](https://help.gong.io/apidocs/retrieve-user-settings-history-v2usersidsettings-history.md)
- [Retrieve interaction stats for applicable users by date (/v2/stats/interaction)](https://help.gong.io/apidocs/retrieve-interaction-stats-for-applicable-users-by-date-v2statsinteraction.md)
- [Retrieve answered scorecards for applicable reviewed users or scorecards for a date range (/v2/stats/activity/scorecards)](https://help.gong.io/apidocs/retrieve-answered-scorecards-for-applicable-reviewed-users-or-scorecards-for-a-date-range-v2statsactivityscorecards.md)
- [Retrieve daily activity for applicable users for a date range (/v2/stats/activity/day-by-day)](https://help.gong.io/apidocs/retrieve-daily-activity-for-applicable-users-for-a-date-range-v2statsactivityday-by-day.md)
- [Retrieve aggregated activity for defined users by date (/v2/stats/activity/aggregate)](https://help.gong.io/apidocs/retrieve-aggregated-activity-for-defined-users-by-date-v2statsactivityaggregate.md)
- [Retrieve aggregated activity for defined users by a date range with grouping in time periods (/v2/stats/activity/aggregate-by-period)](https://help.gong.io/apidocs/retrieve-aggregated-activity-for-defined-users-by-a-date-range-with-grouping-in-time-periods-v2statsactivityaggregate-by-period.md)
- [List all company workspaces (/v2/workspaces)](https://help.gong.io/apidocs/list-all-company-workspaces-v2workspaces.md)
- [Retrieve tracker details (/v2/settings/trackers)](https://help.gong.io/apidocs/retrieve-tracker-details-v2settingstrackers-1.md)
- [Retrieve scorecards details (/v2/settings/scorecards)](https://help.gong.io/apidocs/retrieve-scorecards-details-v2settingsscorecards.md)
- [Delete the phone number, and all associated elements (/v2/data-privacy/erase-data-for-phone-number)](https://help.gong.io/apidocs/delete-the-phone-number-and-all-associated-elements-v2data-privacyerase-data-for-phone-number.md)
- [Delete the email address, and all associated elements (/v2/data-privacy/erase-data-for-email-address)](https://help.gong.io/apidocs/delete-the-email-address-and-all-associated-elements-v2data-privacyerase-data-for-email-address.md)
- [Retrieve all references to a phone number. (/v2/data-privacy/data-for-phone-number)](https://help.gong.io/apidocs/retrieve-all-references-to-a-phone-number-v2data-privacydata-for-phone-number.md)
- [Retrieve all references to an email address. (/v2/data-privacy/data-for-email-address)](https://help.gong.io/apidocs/retrieve-all-references-to-an-email-address-v2data-privacydata-for-email-address.md)
- [List of calls in a specific folder (/v2/library/folder-content)](https://help.gong.io/apidocs/list-of-calls-in-a-specific-folder-v2libraryfolder-content-2.md)
- [Retrieve Library folders (/v2/library/folders)](https://help.gong.io/apidocs/retrieve-library-folders-v2libraryfolders.md)
- [Get Generic CRM integration details (/v2/crm/integrations)](https://help.gong.io/apidocs/get-generic-crm-integration-details-v2crmintegrations-1.md)
- [Register a Generic CRM integration (/v2/crm/integrations)](https://help.gong.io/apidocs/register-a-generic-crm-integration-v2crmintegrations-1.md)
- [Delete a Generic CRM integration (/v2/crm/integrations)](https://help.gong.io/apidocs/delete-a-generic-crm-integration-v2crmintegrations-1.md)
- [List Schema Fields (/v2/crm/entity-schema)](https://help.gong.io/apidocs/list-schema-fields-v2crmentity-schema-1.md)
- [Upload Object Schema (/v2/crm/entity-schema)](https://help.gong.io/apidocs/upload-object-schema-v2crmentity-schema-1.md)
- [Get CRM objects (/v2/crm/entities)](https://help.gong.io/apidocs/get-crm-objects-v2crmentities-1.md)
- [Upload CRM objects (/v2/crm/entities)](https://help.gong.io/apidocs/upload-crm-objects-v2crmentities-1.md)
- [Get Request Status (/v2/crm/request-status)](https://help.gong.io/apidocs/get-request-status-v2crmrequest-status.md)
- [Retrieve logs data by type and time range (/v2/logs)](https://help.gong.io/apidocs/retrieve-logs-data-by-type-and-time-range-v2logs.md)
- [Update a Gong Meeting (/v2/meetings/{meetingId})](https://help.gong.io/apidocs/update-a-gong-meeting-v2meetingsmeetingid.md)
- [Delete a Gong Meeting (/v2/meetings)](https://help.gong.io/apidocs/delete-a-gong-meeting-v2meetings.md)
- [Create a New Gong Meeting (/v2/meetings)](https://help.gong.io/apidocs/create-a-new-gong-meeting-v2meetings.md)
- [Validate Gong meeting Integration (/v2/meetings/integration/status)](https://help.gong.io/apidocs/validate-gong-meeting-integration-v2meetingsintegrationstatus.md)
- [Give individual users access to calls](https://help.gong.io/apidocs/give-individual-users-access-to-calls-v2callsusers-access.md)
- [Retrieve users that have specific individual access to calls (/v2/calls/users-access)](https://help.gong.io/apidocs/retrieve-users-that-have-specific-individual-access-to-calls-v2callsusers-access.md)
- [Remove specific individual users access from calls (/v2/calls/users-access)](https://help.gong.io/apidocs/remove-specific-individual-users-access-from-calls-v2callsusers-access.md)
- [Retrieve a permission profile](https://help.gong.io/apidocs/retrieve-a-permission-profile.md)
- [Update permission profile](https://help.gong.io/apidocs/update-permission-profile.md)
- [Create permission profile](https://help.gong.io/apidocs/create-permission-profile.md)
- [List all users attached to a given permission profile (/v2/permission-profile/users)](https://help.gong.io/apidocs/list-all-users-attached-to-a-given-permission-profile-v2permission-profileusers.md)
- [List all company permission profiles for a given workspace (/v2/all-permission-profiles)](https://help.gong.io/apidocs/list-all-company-permission-profiles-for-a-given-workspace-v2all-permission-profiles.md)
- [List assigned flows for the given prospects (/v2/flows/prospects)](https://help.gong.io/apidocs/list-assigned-flows-for-the-given-prospects-v2flowsprospects-1.md)
- [Unassign flows by Flow Instance ID  (/v2/flows/prospects/unassign-flows-by-instance-id)](https://help.gong.io/apidocs/unassign-flows-by-flow-instance-id-v2flowsprospectsunassign-flows-by-instance-id-1.md)
- [Unassign flows by CRM Prospect ID  (/v2/flows/prospects/unassign-flows-by-crm-id)](https://help.gong.io/apidocs/unassign-flows-by-crm-prospect-id-v2flowsprospectsunassign-flows-by-crm-id-1.md)
- [Assign prospects (contacts or leads) to an Engage flow  (/v2/flows/prospects/assign)](https://help.gong.io/apidocs/assign-prospects-contacts-or-leads-to-an-engage-flow-v2flowsprospectsassign-1.md)
- [List Gong Engage flows (/v2/flows)](https://help.gong.io/apidocs/list-gong-engage-flows-v2flows-1.md)
- [List Gong Engage flow folders (/v2/flows/folders)](https://help.gong.io/apidocs/list-gong-engage-flow-folders-v2flowsfolders-1.md)
- [Post a Digital Interaction (/v2/digital-interaction)](https://help.gong.io/apidocs/post-a-digital-interaction-v2digital-interaction-1.md)
- [Report event of a content view (/v2/customer-engagement/content/viewed)](https://help.gong.io/apidocs/report-event-of-a-content-view-v2customer-engagementcontentviewed.md)
- [Report event of a content share (/v2/customer-engagement/content/shared)](https://help.gong.io/apidocs/report-event-of-a-content-share-v2customer-engagementcontentshared.md)
- [Report event of a custom action (/v2/customer-engagement/action)](https://help.gong.io/apidocs/report-event-of-a-custom-action-v2customer-engagementaction.md)
- [List user's tasks (/v2/tasks)](https://help.gong.io/apidocs/list-users-tasks-v2tasks-1.md)
- [Update task (/v2/tasks/{taskId})](https://help.gong.io/apidocs/update-task-v2taskstaskid-1.md)
- [List all coaching metrics (/v2/coaching)](https://help.gong.io/apidocs/list-all-coaching-metrics-v2coaching-1.md)
- [List call outcomes (/v2/call-outcomes)](https://help.gong.io/apidocs/list-call-outcomes-v2call-outcomes-1.md)
- [Integration Settings (/v2/integration-settings)](https://help.gong.io/apidocs/integration-settings-v2integration-settings-1.md)