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    Intro to Conversations
    • 16 Jun 2024
    • 1 minute read
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    Contents

    Intro to Conversations

    • Updated on 16 Jun 2024
    • 1 minute read
    • Contributors
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    Article summary

    Conversations feature allows users to analyze company calls by searching, sorting, and uploading specific calls. The library feature enables saving and organizing important calls with folders and streams. Users can access shared folders and streams, as well as browse through the company library.

    Conversations allow you to dive deep into your company's calls.

    Go to:

    • Conversations > Search to get insights into your company calls via the summary at the top of the page, search for specific calls using filters, sort results to find just want you're looking for, upload calls, download call data and more.

    • Conversations > Your library to save, organize and collect the calls that matter to you with folders and streams. In addition to the folders and streams that you create, you'll also find ones that were shared with you here.

    • Conversations > Company library to browse through folders and streams that are important to your entire company.

    For more about the library, go here.

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