Find anything using Gong's omni-search, located on the top navigation bar.
Use this search field to find accounts, leads, calls, calls with specific hashtags, and more, easily and quickly. You can search in any supported language.
Type in the name of the account, person or term you’re looking for. The results you see are sorted by accounts and leads, calls with account, calls with participant, and search for term in the call title or transcript. You can also search for calls according to hashtags that were used in the comments. If more than 3 results are available in any of these categories, you can reveal them by clicking Show more.
Recent searches
When you click in the search field, you’ll see your five most recent searches. This saves you time, and makes it easy to go back to an account or person that you recently viewed.
As soon as you start typing, we’ll start showing results using autocomplete.
Accounts and leads
First you’ll see all accounts and leads that match the searched term. Clicking on any of these results will bring you to the page relating to that account or lead.
You'll see from here whether the term is associated with an account (
) or lead
.
Calls with account
Next you’ll see results according to calls with a specific account. Clicking on one of these results will bring you to the Calls page, filtered for this account.
Calls with participant
Next you’ll see results according to calls with specific participants. Clicking on one of these results will bring you to the Calls page, filtered for that participant.
Note
This filter only applies to people at your company, not customers.
Search for term in the call title or call transcript
Below this, you’ll see the option to search for a term in a call title or transcript. Clicking here will bring you to those filters, open on the Calls page.
Search by hashtag
You can also search for calls according to hashtags in their comments. Enter # and the term you’re looking for, and we’ll surface calls with that hashtag in the Calls page.