Where to go: Company settings > Office 365
Who's this for? 
Connect to Office 365 and give Gong access to calendar meetings and emails.
Note
This step should be performed by your Office 365 admin officer.
If you are not an Office 365 admin, click Send a Gong activation link to your Office 365 admin to send an email asking them to grant Gong access.
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On the Office 365 integration settings page, click SET UP COMPANY-WIDE CONNECTION TO GONG.
Note
If you see a "Connected" indication, your org may have already connected the calendar. In any case, complete this step to make sure both calendar and email are connected.
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Based on your connection type, you are guided through the process of granting Gong access permissions.
Once the permissions are granted, the dialog closes, and a success message is displayed.
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In the Office 365 integration settings page, turn on import of calendar meetings, and select what type of meetings to import:
Note
These settings require a paid Gong seat. Learn more.
Note
By default, we turn on import for calendar meetings and emails, which is highly recommended so that your salespeople benefit from seeing a comprehensive view of deal activity, all in one place.
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Import meetings set to be recorded: only meetings that match recording settings are imported.
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Import all meetings, including meetings not set to be recorded: all meetings, including meetings with CRM contacts that are face to face, scheduled by the contact, or with a missing URL—but with the exception of private calls—are imported.
When this option is turned on, we import meetings from the last 12 months where we can match the participants with a CRM account.
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Note that there are additional setup requirements for importing meetings not set to be recorded.
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Turn on import of emails.
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Turn on the ability for team members to send emails via Gong.
Turn on data capture for relevant team members.
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Go to company settings > Team members.
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In the SEAT column, verify that the relevant team members have a standard Gong seat. Learn more about Plans and seats.
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For each team or individual who needs to import calendar events and emails, click
, and select Turn on data capture... -
Verify that the calendar and email settings are turned on according what you want.
The following settings relate to calendar and emails:
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Import non-recorded meetings
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Import emails
The import of scheduled recorded meetings is an implicit setting when the calendar is connected.
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Click APPLY.
In the Team members settings page, the data capture icons for calendar and email should change from gray to yellow or green.
Yellow indicates that Gong is checking the connection status to Office 365.
Green indicates that the connection status was verified and that meetings and emails are being recorded.
Note
Team managers can check the status of their team’s connections in My Settings. If they have permission, they can turn on email import from this screen.