Who can use this: Any team member
Available on: Any Gong plan
Gong supports global organizations working in 70+ languages, more than any other solution on the market.
All supported languages have equal access to Gong’s core platform functionality and AI capabilities, with the exception of a small number of features that are currently available in English only (listed below).
Our transcription models are optimized for revenue conversations and provide accurate transcripts and AI-powered insights across all supported languages.
Supported languages
Afrikaans (South Africa)
Albanian (Albania)
Amharic (Ethiopia)
Arabic (Algeria, Bahrain, Egypt, Iraq, Israel, Jordan, Kuwait, Lebanon, Mauritania, Morocco, Oman, Palestine, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, Yemen)
Armenian (Armenia)
Azerbaijani (Azerbaijan)
Basque (Spain)
Bengali (Bangladesh, India)
Bosnian (Bosnia and Herzegovina)
Bulgarian (Bulgaria)
Burmese (Myanmar)
Catalan (Spain)
Chinese, Cantonese (Hong Kong)
Chinese, Mandarin (China, Taiwan)
Croatian (Croatia)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Netherlands, Belgium)
English (USA, UK, all countries)
Estonian (Estonia)
Filipino (Philippines)
Finnish (Finland)
French (France, Canada, Belgium, Switzerland)
Galician (Spain)
Georgian (Georgia)
German (Germany, Austria)
Greek (Greece)
Gujarati (India)
Hebrew (Israel)
Hindi (India)
Hungarian (Hungary)
Icelandic (Iceland)
Indonesian (Indonesia)
Italian (Italy, Switzerland)
Javanese (Indonesia)
Japanese (Japan)
Kannada (India)
Kazakh (Kazakhstan)
Khmer (Cambodia)
Korean (South Korea)
Lao (Laos)
Latvian (Latvia)
Lithuanian (Lithuania)
Macedonian (Macedonia)
Malay (Malaysia)
Malayalam (India)
Marathi (India)
Mongolian (Mongolia)
Nepali (Nepal)
Norwegian (Norway)
Persian (Iran)
Polish (Poland)
Portuguese (Brazil, Portugal)
Punjabi (Gurmukhi, India)
Romanian (Romania)
Russian (Russia)
Serbian (Serbia)
Sinhala (Sri Lanka)
Slovak (Slovakia)
Slovenian (Slovenia)
Spanish (USA, Spain, all countries)
Sundanese (Indonesia)
Swahili (Kenya, Tanzania)
Swedish (Sweden)
Tamil (India, Malaysia, Singapore, Sri Lanka)
Telugu (India)
Thai (Thailand)
Turkish (Turkey)
Ukrainian (Ukraine)
Urdu (India, Pakistan)
Uzbek (Uzbekistan)
Vietnamese (Vietnam)
Zulu (South Africa)
Capabilities available in English only
The following capabilities are currently available in English only:
If a call is conducted entirely in a non-English language, these features will not generate results.
All other Gong capabilities described below are available across supported languages.
Tune Gong to your business
The following customization capabilities are available across all supported languages. These features allow you to tailor Gong to your business terminology and workflows, regardless of the language used in your calls:
Custom vocabulary: Improve transcriptions by adding terms that are unique to your business. Learn more
Topics: Using AI and machine-learning technology, we identify topics based on the number of times a subject was discussed and the duration of the discussion, and surface them in your calls. Learn more
Trackers: Trackers find words, phrases, or concepts across your conversations, so you can hone in on the parts that matter to you most. Keyword trackers find words and phrases; smart trackers hone in on entire concepts. Learn more
Translation into any language: Understand and gain insight into your team’s calls, regardless of what language reps are speaking, with translations of transcripts and AI summaries from any supported language into any supported language. Spot collaborative moments and share them with your team, hear what reps are saying, give and get feedback from colleagues, all in any language. Learn more
Security and Compliance
The following compliance and recording features are available across supported languages to help organizations meet legal and regulatory requirements worldwide:
Audio prompt: Informs call participants that a call is being recorded and is enabled by default. Learn more
Pre-call email: Customers receive an email 10 minutes before a scheduled call reminding them of the call and that it will be recorded. Learn more
Consent page: The consent page is a personalized page hosted by Gong to obtain recording consent. Learn more
Redact sensitive information: Automatically redact sequences of digits to avoid having a record of sensitive numbers such as credit cards and IDs. Learn more