What happens after connecting to GongFollow
Once your team members' calendars and emails are connected, we scan their mailboxes and import all emails sent or received in the last 12 months where we can match the sender or recipient with a CRM account.
We can also scan their calendars and import meetings from the last 12 months where we can match the participants with a CRM account. In most cases this process will take between 2-12 hours. New emails are only imported once existing emails have been synced.
To make sure calendar events from the last 12 months are imported:
Account emails and meetings from the past year can be seen in the Deals tabs and account page.