Create an exclude list for web conference recording

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Who can use this: Tech admin

Available on: Any Gong plan

Where to go: Admin center > Settings > Data protection & privacy

Create a list of domains, email addresses, and titles for web conferences that you don't want recorded. For example, you might want to exclude web conferences with a specific service provider based on their domain, email address, or a call title that indicates it's an internal call, like "Quarterly review".

We've set up terms that are excluded by default.

To edit or update the default exclude list:

  1. Go to Admin center > Settings > Data protection & privacy and click Edit.

  2. Enter items you want to exclude. Enter each value on a separate line or separated by a comma.

    • Domains

    • Email addresses: Enter a suffix without a period to exclude all emails with that suffix, for example, enter gov to exclude all .gov emails. Applies both to recorded and non-recorded calls.

    • Words in title: This can include phrases that have one or more words, and will match “as-is” with a phrase found in the title. This field is not case sensitive.

  3. Click Save.

    No new web conferences that fit the criteria are imported.

Note

We only check the title and address of the web conference invitations for terms in the exclude list.