My Notifications

Calls

Manage your call notification subscriptions:

1. Expand the Call Summary section.

   • Turn on Your calls to receive an email each time a call has been analyzed and transcribed. The email contains a summary of the call highlights, including a link to the call recording. Please note that this feature is not yet available for telephony system calls

   • Turn on Your team's calls to receive an email each time a member of your team has a call that has been analyzed and transcribed. The email contains a summary of the call highlights, including a link to the call recording.

     • This subscription is only available to team managers

     • This subscription is not yet available for telephony system calls

2. Expand the Daily digest section:

   • Turn on Your recent calls with the accounts you're meeting today to receive an email every morning containing your upcoming daily call schedule. The email also includes links to the account call history for reviewing previous interactions.

   • Turn on Your calls from the previous day to receive an email every morning containing a summary of the previous day's calls, including call highlights and links to the call recordings.

   • Turn on Your team's calls from the previous day to receive an email every morning containing a summary of the previous day's team calls, including call highlights and links to the call recordings.

     • This subscription is only available to team managers

3. Expand the Weekly digest section:

   • Turn on Your calls from the previous week to receive an email every weekend morning containing a summary of the previous week's calls, including call highlights and links to the call recordings.

   • Turn on Your team's calls from the previous week to receive an email every weekend morning containing a summary of the previous week's team calls, including call highlights and links to the call recordings.

     • This subscription is only available to members of a team

     • This subscription is only visible to managers who had team members analyzed, and were active with external calls during the previous week

4. Expand the Stream alerts section:

   • Receive an email notification each time a new call is added to a public stream.

     • Only subscribers to the public stream receive this notification

     • Click Unsubscribe to stop receiving stream alert notifications.

5. Expand the Saved filters alert section:

   • Receive an email notification each time you create or subscribe to a saved filter.

Comments

Manage your comment notification subscriptions. Specify if you want to immediately receive a notification when somebody mentions you in a comment, replies to your comment, replies to a thread you participated in, or comments on a call you follow.

1. Expand the Comments section.

2. Receive comments on calls:

   • Click to subscribe or unsubscribe

   • Click to to subscribe or unsubscribe to your private Slack channel

   • Click here for more information about comment notifications

Deals

Manage your deal board digest notification settings:

1. Expand the Deal board digests section.

2. Turn on All boards you are subscribed to to receive a daily email containing all the deal board digests you are subscribed to.

3. Click to specify the day and time you wish to receive the deal board digests.

Team

Manage your team coaching notification settings.

1. Expand the Coaching section.

2. Turn on Weekly coaching digest to receive a weekly email containing a summary of the previous week's coaching.

3. Turn on Coaching Metrics report to receive a weekly email containing a summary of how managers of quota-carrying reps have been coaching during the previous week.

Get the most out of Gong

Subscribe to Gong product tips emails.

1. Expand the Tips and tricks section.

2. Turn on Tips on using Gong to receive ongoing emails on how best to use Gong.