Search for anything in Gong

    Who can use this: Any team member

    Available on: Any Gong plan

    Ideal for:  Sales rep

Use the global search field in the top navigation bar to quickly find accounts, people, calls, transcript content, and comment hashtags from anywhere in Gong. Global search is a fast entry point. For detailed filtering across 100+ criteria, use Conversations > Search.

Search from the top navigation

As you type in the global search field, Gong returns results grouped by category. Up to three results appear per category. Select a result to open it directly, or click Show more under a category to see all results for that category.

To search for something in Gong:

1. Click the search field in the top navigation bar.

2. Type the name, word, or phrase you are looking for. Results appear as you type.

3. Select a result to open it directly, or click Show more under a category to see more results.

What global search covers

Global search returns results across accounts, contacts and leads, calls with accounts, calls with people at your company, and calls with customers. It also lets you search for terms in call titles or transcripts and hashtags in comments. Account results include recent activity from the past 30 days.

Move to filtered search

Use global search as a starting point and hand off to Conversations > Search when you need more filtering options.

To move from global search to filtered search:

1. Type your search term in the global search field.

2. Click Show more under a category, or select the transcript search option to open Conversations > Search with the term applied as a filter.

3. Add more filters to narrow the results further.

Learn more about filtering and searching for calls.

Frequently asked questions