Set the providers to record

Tech admin

To start recording calls in Gong:

• Go to Company settings > Web Conferencing, and click the toggle to turn on the providers you need. You'll be asked to confirm that you want to record calls that use this provider.
  

Gong will immediately start recording calls for that web conference provider.

Providers with additional settings

Some providers have additional settings which enable you to generate meeting links that first display the consent page. These providers are:

• Zoom. Includes the ability to set up native Zoom recording

• GoToMeeting

• Google Meet

• Webex

Test your configuration  

1. Set up each provider including the additional settings.

2. Set up a consent profile for the relevant providers.

3. Ensure the Consent profile in your profile is set to the consent profile you just set up.

4. Download the Gong calendar add-in for either Outlook or Google Calendar.

5. Create a new meeting, and add the meeting link via the Gong meeting button.

6. Wait around 20 minutes and then open the meeting and check the consent page is displayed before you join the meeting.