Setting up Auto ContextFollow
If you aren't connecting a CRM to Gong, you can still enjoy many of the features of Gong with the Auto Context option. In the Auto Context option, we create account records in Gong based on your calendar events which have recorded web conference calls with participants with an external domain.
Your calls are then associated with these accounts, providing you with full context for the call, the ability to see the activity timeline, and search both accounts and contacts.
To set up Auto Context:
Make sure your calendar app is connected to Gong.
Go to Company Settings > CRM > Auto Context. In the Auto Context page, click Enable.
Note that importing emails into your Auto Context data is not supported. This is to avoid the creation of extraneous accounts based on non-business email domains.