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Download a library usage report

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Shoshana Brickman
  • Updated

You can download a CSV report with information about calls contained in library folders. For example, view the:

  • folder path and name

  • call host

  • call participants

  • call title

  • email addresses of participants and hosts

  • call date/time and duration

  1. Select Conversations to access the Library.

  2. Click the folder you need and select the EXPORT button in the top right corner of the page. You can also hover over the folder you need, click More-menu.png and then click Download usage report. If you select a folder with sub-folders, information is provided about the call activity for the sub-folders as well.

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