Login
    Contents x
    Setting up Auto Context
    • 1 minute read
    • Contributors
    • PDF
    Contents

    Setting up Auto Context

    • 1 minute read
    • Contributors
    • PDF
    Article summary

    If you aren't connecting a CRM to Gong, you can still enjoy many of the features of Gong with the Auto Context option. In the Auto Context option, we create account and contact records in Gong based on your calendar events which have recorded web conference calls with participants with an external domain.

    Your calls are then associated with these accounts and contacts, providing you with full context for the call, the ability to see the activity timeline, and search both accounts and contacts.

    To set up Auto Context:

    1. Make sure your calendar app is connected to Gong.

    2. Go to Company Settings > CRM > Auto Context.

    3. In the Auto Context page, click Enable.

    Note:

    Your content goes hereImporting emails into Gong when Auto Context is enabled is not supported. This is to avoid the creation of extra accounts based on non-business email domains.

    Was this article helpful?
    What's Next
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout
    ESC

    Eddy, a genAI helper, will scrub our help center to give you an answer that summarizes our content. Ask a question in plain language and let me do the rest.