Add a comment

Add comments to calls to start a conversation with your co-workers within the context of the relevant parts of a call, to ask for feedback, or to remind yourself of important points or action items.

1. In the call page, do one of the following:

   • To make a comment on the call, click.

   • To make a comment on a call snippet, in transcript view, select the text and click.

   The comment box is at the bottom of the Comments tab. By default, anyone at your company can see your comment, but you can change this to specific people or only for yourself.

2. (Optional) Above the comment box, click Anyone at... to change who can see your comment.

   Note: Comments that are sent to a specific person will not be visible to anyone else in your organization.

3. In the comment box, add your comment.

   You can include any of the following:

   • Type @ and the name to tag a person or a team.

     You can tag up to 50 people in one comment.

     When you tag someone in a comment, the call appears in Collaboration > Received on their homepage.

     If you tag your direct manager, this is counted as requesting feedback.

     If you are giving feedback to your direct report, make sure you tag them.

   • Click the smiley to add an emoji.

   • Type # and a keyword to tag the call with a keyword you can use to search for this call. Hashtags that have been used before are listed for your convenience.

   If you are playing the call or selected part of the transcript text, the comment is matched to the timestamp you are at when you clicked the icon in step 1. If you're not playing the call, the comment is timestamped with 0:00.

4. Click POST, and the comment appears in the Comments tab.

   If you're a manager commenting on your rep's call, and do not want your comment to be counted as feedback, click Remove my feedback. Your comment remains, but is not counted as feedback.