About notifications on comments

You're notified about comments in Gong in Collaboration > Received on your homepage.

When you'll be notified

Here's when you can expect to be notified about a comment made on a call:

Stay on top of important deal collaboration by making sure you're notified via email or Slack when someone comments on a call you're following.

In Gong, click your name at the top right, and go to My Notifications > Comments.
Make sure that notifications for comments are turned on for email or Slack, as per your preference.

You won't get notified in the following situations:

When you made the comment, even when you tag yourself
When you aren't permitted to see the comment. For example, when the comment is set to be shown to specific people only.
When the comment is shared with specific people, you won't receive a notification unless you are tagged.

For email notifications, Gong gathers comments that are made within a 30 minute period into one batch, so that if someone leaves multiple comments within a 30 minute window, you're only notified once.
When you get notifications about comments in Slack, you can reply to them directly in Slack, and the comments will be synced with Gong. For more, read this.