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Reply to comments in Slack

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Naomi Papoushado
  • Updated

If you're getting notifications on comments in Slack, you can reply to them directly in Slack, and they'll be synced into Gong.

What you need to know:

  • How to turn Slack notifications on and off - here

  • When you'll be notified - here

What you can do in Slack:

  • Reply to comment notifications in thread

    • Do: enter a text comment, include links, tag Gong users, use your Gong hashtags*

      * When using hashtags, Slack offers you a list of Slack channels. Use the full Gong hashtag for it to be picked up in Gong when your comment is synced.

    • Don't:

      • Reply with gifs, images, or files - we can't show them in Gong

      • Put an emoji on the comment - we can't show that in Gong

  • Edit your reply

  • Delete your reply

Your replies, edits, and deletes are immediately synced to Gong, and vice versa.

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