Set sign in method

Where to go: Click Company settings > Authentication

Choose how people at your organization sign in to Gong. The method you chose affects when your team members are automatically logged out. Note that some authentication methods require setup in the provider before completing the setup in Gong. Refer to the relevant authentication method guides linked to below.

1. In the Authentication page, in the Authentication methods area, choose any combination of the following methods:

   • Email address & password: Manage username and passwords in Gong to allow people to sign in using Gong credentials. Team members are automatically logged out after two weeks.

   • Common identity providers: Team members are automatically logged out from between 10 hours to 90 days, depending on the policy you set in your provider.

     • Google

     • Microsoft

     • Salesforce

   • Additional authentication providers: Team members are logged out after 30 minutes of non-activity by default. For SAML SSO providers, the session logout time can be customized. For information about specific providers, see:

     • Okta

     • Rippling

     • OneLogin

     • All other SSO providers

     • OpenID Connect

2. Click Update.

What is the account lockout threshold?

Users who have five failed login attempts are locked out of their accounts for 60 minutes.