Reply to comments in Slack

All team members

Any Gong plan*

If you're getting notifications on comments in Slack, you can reply to them directly in Slack, and they'll be synced into Gong.

What you need to know:

• Learn how to turn Slack notifications on and off here

• Learn about notifications here

What you can do in Slack:

• Reply to comment notifications in thread

  • Do: Enter a text comment, include links, tag Gong users, use your Gong hashtags*

    * When using hashtags, Slack offers you a list of Slack channels. Use the full Gong hashtag for it to be picked up in Gong when your comment is synced.

  • Don't:

    • Reply with gifs, images, or files - we can't show them in Gong

    • Put an emoji on the comment - we can't show that in Gong

• Edit your reply

• Delete your reply

Your replies, edits, and deletes are immediately synced to Gong, and vice versa.

*The features available to you depend on your company’s plan and your assigned seats.