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    Reply to comments in Slack
    • 1 minute read
    • Contributors
    Contents

    Reply to comments in Slack

    • 1 minute read
    • Contributors
    Article summary

    If you're getting notifications on comments in Slack, you can reply to them directly in Slack, and they'll be synced into Gong.

    What you need to know:

    • Learn how to turn Slack notifications on and off here

    • Learn about notifications here

    What you can do in Slack:

    • Reply to comment notifications in thread

      • Do: Enter a text comment, include links, tag Gong users, use your Gong hashtags*

        * When using hashtags, Slack offers you a list of Slack channels. Use the full Gong hashtag for it to be picked up in Gong when your comment is synced.

      • Don't:

        • Reply with gifs, images, or files - we can't show them in Gong

        • Put an emoji on the comment - we can't show that in Gong

    • Edit your reply

    • Delete your reply

    Your replies, edits, and deletes are immediately synced to Gong, and vice versa.

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