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Connect Salesforce Agentforce to the Gong MCP server

  • Updated on Jun 9, 2026
  • Published on Jun 9, 2026
  • 3 minute(s) read
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Who can use this: Tech admin, Salesforce admins

Available on: Any Gong plan

Salesforce Agentforce can use Gong MCP tools to retrieve Gong insights from accounts and deals. To make these tools available in Agentforce, create a Gong MCP integration, register the Gong MCP server in Salesforce, configure authentication, and add the Gong tools to Agentforce.

Before you begin

Before connecting Salesforce Agentforce to the Gong MCP server, make sure:

  • You are a Gong tech admin and can create API integrations.

  • You are a Salesforce administrator and can configure MCP servers and authentication settings.

  • The email address of your Gong user matches the email address of your Salesforce user.

Step 1: Create a Gong MCP integration

Create an MCP integration in Gong that Salesforce will use to authenticate with the Gong MCP server.

To create a Gong MCP integration:

  1. See Create an integration to connect to the MCP server to define the integration in Gong.

  2. In the create integration page, under Authorization Context, select Personal access.

  3. In the Redirect URI field, enter: https://login.salesforce.com/services/extidp/callback

Note:

Salesforce generates the final Redirect URI later in this procedure. You will update this value after creating the External Auth Identity Provider.

The MCP integration is created and can be used to authenticate Salesforce.

Step 2: Register the Gong MCP server in Salesforce

Create an MCP server registration in Salesforce and configure the initial connection settings.

To register the Gong MCP server:

  1. In Salesforce, navigate to Setup > Agentforce > MCP Servers.

  2. Click New, and select MCP Server Registration.

  3. Enter a name and description for the MCP server.

  4. In the Server URL field, enter: https://slartabartfast-a82d23b75f77.herokuapp.com/mcp

  5. Under Authentication Method, select No Authentication.

    Note:

    You will configure authentication later in this procedure.

  6. Click Create and Continue, then click Allow and Continue.
    Create an MCP connection in Salesforce

  7. Click Save.

The MCP server registration appears in the registrations list.

Step 3: Update the Named Credential

Update the Named Credential created by Salesforce so it points to the Gong MCP server endpoint.

To update the Named Credential:

  1. Open the MCP server registration you created in the previous step.

  2. In the details page, click the associated Named Credential.

  3. Click Edit and replace the URL with:  https://mcp.gong.io/mcp

  4. Click Save.

The Named Credential now points to the Gong MCP server endpoint.

Step 4: Create an External Auth Identity Provider

Create an External Auth Identity Provider that Salesforce will use to authenticate with Gong.

To create an External Auth Identity Provider:

  1. In Salesforce, navigate to Setup > Named Credentials.

  2. Select the External Auth Identity Providers tab.
    External Auth Identity Providers section.

  3. Click New.

  4. Enter a label, name, and description.

  5. Under Authentication Protocol, select OAuth 2.0.

  6. Under Authorization Flow Type, select Authorization Code (Browser Flow).

  7. Copy the Client ID and Client Secret from the MCP integration you set up in Gong and enter them in Salesforce.

  8. In the Authorize Endpoint URL field, enter: https://app.gong.io/oauth2/authorize

  9. In the Token Endpoint URL field, enter: https://app.gong.io/oauth2/generate-mcp-token

  10. Select Use Key Proof for Code Exchange (PKCE) Extension.
    Configuration settings authentication details.

  11. Click Save.

After the Identity Provider is saved, Salesforce generates a Callback URL.

  1. Copy the Callback URL from the Identity Provider URLs section.

  2. Return to the Gong MCP integration created in Step 1.

  3. Replace the temporary Redirect URI with the Callback URL generated by Salesforce.

  4. Save the integration.

The External Auth Identity Provider is configured and linked to the Gong MCP integration.

Step 5: Configure External Credentials and authenticate the connection

Configure the External Credential created by Salesforce and authenticate the connection to Gong.

To configure External Credentials and authenticate the connection:

  1. In Salesforce, navigate to Setup > Named Credentials.

  2. Select the External Credentials tab.
    External creditials tab

  3. Open the External Credential that was created automatically when the MCP server was registered and click Edit.

  4. Under Authentication Protocol, select OAuth 2.0.

  5. Under Authentication Flow Type, select Browser Flow.

  6. Under Scope, enter: api:mcp:server

  7. Under Identity Provider, select External Auth Identity Provider and select the external auth identity provider you created above.

  8. Click Save.

  9. Scroll to the Principals section.

  10. In the Actions column, select Authenticate.

  11. Complete the authentication flow.

The Salesforce connection is authenticated and can access the Gong MCP server.

Step 6: Add Gong tools to Agentforce

Add the Gong MCP tools so they can be used by Agentforce agents.

To add Gong tools to Agentforce:

  1. In Salesforce go to Setup > Agentforce > MCP Servers and select the MCP server you created.

  2. Select the Tools tab and click Manage Tools.

  3. Add the Gong tools you want to make available in Agentforce.

  4. Click Save.

The Gong MCP tools are available in Agentforce and appear in Agentforce Assets. You can now add them to Agentforce agents.

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