Who can use this: Tech admin
Available on: Any Gong plan
Coming soon:
Gong MCP client and server is rolling out in June 2026
Use this process to connect an external AI client to the Gong MCP server.
Before you begin
Ensure you have enough Gong credits to query the MCP server.
Set up an MCP integration
You must first register your MCP integration in Gong.
To register your MCP integration:
In the left sidebar, click Admin center.
In the Settings tab, click API under Ecosystem.
In the Integrations tab, click CREATE INTEGRATION and select MCP integration.
Enter the Integration name.
Under Authorization context, select whether the connection will allow:
Shared access: Allows the AI agent to access all your Gong data.
Personal access: (Default) The AI agent can only access the data of the user who authorized the integration. Data access is limited to the permissions of that user.
Important:
This setting can’t be changed once you’ve submitted the integration.
Redirect URI: Required. Enter the callback URL for each MCP client, with one URL per line. Find the correct redirect URI in your MCP client documentation.
Click Save.
Your client ID and client secret are displayed in the Integrations tab. Use this to authenticate the MCP server.
Authenticate the Gong MCP server in the external AI agent
The MCP server uses OAuth to authenticate requests. How authentication is handled depends on the external AI agent.
Provide the following when configuring the MCP connection:
Gong MCP server URL: https://mcp.gong.io/mcp
Client ID: Generated by Gong when setting up the integration
Client secret: Generated by Gong when setting up the integration
The external AI agent completes the authentication flow and stores the access token.
Authenticating a custom external AI agent
A custom external AI agent must implement OAuth 2.0 to obtain and refresh access tokens.
For full instructions, see Set up OAuth access.