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    See the Zoom chat
    • 24 Mar 2025
    • 1 minute read
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    Contents

    See the Zoom chat

    • Updated on 24 Mar 2025
    • 1 minute read
    • Contributors
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    Article summary

    All team members

    Diamond.png Any Gong plan*

    Any call you have access to

    For calls recorded with the native Zoom recorder, public messages in the Zoom chat are brought into Gong alongside the call.

    View the Zoom chat

    • On the call page, on the action bar under the call screen, clickMeetingchat to open the Meeting chat.

    Collaborate on the Zoom chat

    1. Highlight the message you want to collaborate on and then click Comment.

    2. Make a comment in the usual way.

      The comment is linked to the Zoom chat message.

    Turn on/off import Zoom chat

    You can turn importing the Zoom chat on/off either for yourself, or your admin can turn it on/off for everyone in your Zoom account.

    • In Zoom, set the Save chat setting to OFF.

    Note: Only messages made while the call was recorded are captured by Gong. If the recording was paused, comments made during the pause aren't imported.

    *The features available to you depend on your company’s plan and your assigned seats.

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