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    Genesys Cloud (formerly PureCloud)
    • 1 minute read
    • Contributors
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    Contents

    Genesys Cloud (formerly PureCloud)

    • 1 minute read
    • Contributors
    • PDF
    Article summary

    Before you begin

    Set up

    1. Import users to Gong and set them to record before integrating PureCloud in Gong.

    2. Click Company settings > Data capture > Telephony systems.

    3. Click + Add telephony system.

    4. Select PureCloud.

    5. Enter the Client ID.

    6. Enter the Client Secret.

    7. Select the Region.

    8. Click Connect.

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