Who can use this: Tech admin
Available on: Any Gong plan
Where to go: Admin center > Settings > Data capture > Telephony systems
Ask your FrontSpin admin to give you the FrontSpin Token.
Make sure calls are set to be recorded in FrontSpin before integrating FrontSpin in Gong.
Import users to Gong and set them to record before integrating FrontSpin in Gong.
Click Admin center > Settings tab > Data capture > Telephony systems.
Click + Add telephony system.
Select FrontSpin.
Enter the Token.
Set the speaker channel to the desired channel.
Click CONNECT.