Create a rule to automatically delete calls
  • 1 minute read
  • Contributors

Create a rule to automatically delete calls


Article summary

Create a rule to delete certain calls. When the rule is triggered, matching calls are deleted from Gong and cannot be retrieved.

  1. Click Company settings > Ecosystem > Automation Rules.

  2. Click + Add Rule to display the create new rule page.

  3. Click image11.png to set the filter.

    The rule filter dialog is displayed.

  4. Select the rule filters.

    Calls that fit the selected criteria are displayed to the right of the filter pane.

  5. Click SAVE.

  6. In the Action line, click the down arrow, and select Delete calls.

  7. In the Rule name and description area, enter the name and a description of the rule.

  8. In the Rule status area, change the toggle to Enabled.

  9. Click SAVE.


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy, a genAI helper, will scrub our help center to give you an answer that summarizes our content. Ask a question in plain language and let me do the rest.