Who’s this for: Tech admin
You must be an admin in both Gong and Slack to connect to Slack.
In Gong, click Company settings > Ecosystem > Slack.
Click CONNECT.
You’re redirected to Slack, and asked to choose your Slack workspace.
Sign in to your Slack workspace.
In the permission request page, click Allow to give Gong access to Slack.
Gong uses the scopes outlined in this article.
You’re redirected back to the Slack integration settings page. You are now connected to Slack.
If you want to turn on Slack notifications for all recorded users immediately, click YES in the Turn on Slack notifications message.
Individuals will be notified in a private Slack channel when someone replies to their comment, someone mentions them in a comment, and someone comments on a call they follow.
You can manage org-wide notifications in the Notifications settings page; individuals can manage their own notifications settings in their "My notifications" page.
Note:
From time to time, we may update the Gong for Slack app. Click Authorize to allow the latest version access to Slack.