Slack scopes used by Gong
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Slack scopes used by Gong

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Article summary

Here's what scopes Gong uses, and how:

Scopes used by the Gong bot

Scope

Description

Used by Gong to

channels:read

Read basic info (name & ID) of public channels

Display Slack channels

chat:write

Send messages to channels

Post messages to Slack channels that Gong is a member of

chat:write.public

Send messages to public channels

Post messages to public channels that Gong not a member of

groups:read

Read basic info about private channels

Display private channels that Gong has been added to

groups:write

Manage private channels that Gong has been added to

Not used at the moment.

In the future, we may offer the option for people to add the name of a channel that they want Gong to post messages to, in which case Gong will be able to post messages to private channels that Gong was added to

im:history

View direct messages

Update in Gong any comments that were made on calls made in Slack

users:read and user:read.email

View people

Understand the user Slack ID when someone makes a comment so that it can be updated in Gong and attributed to the correct user

links:read and links:write

View and show URLs (only in Gong's domain: app.gong.io) in messages

Show a call preview in Slack when a call URL is pasted in Slack

Scopes used for users

Scope

Description

Used by Gong to

links:read

View and show URLs in messages

Show a call preview in Slack when a call URL is pasted in Slack


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