Okay, so nine times out of ten, you won't need to take any notes because Gong is on the call. But, sometimes, you might want to remind yourself of an action point or something. Well, for just such occasions we have the notepad.
If you're on Zoom & your org uses the native Zoom recorder rather than the recording bot...use Gong app for Zoom instead.
While on a conference call, go to the homepage and find the ongoing call.
Click Take Notes.
The notepad opens to the right of your screen.
Click Post Note when you've finished.
Whatever you write is timestamped and appears in the comments section of the call.
Your notes can be seen by anyone who has access to this call.
You can also automate Gong to add notes to tasks in salesforce.com
In Salesforce, choose the push tasks to Salesforce option. This pushes live notes to the task.
When you take live notes via the notetaker the comments are processed when the call is uploaded to Gong
The notes are tasks, but they are included in the task for the call that is pushed. Note that this feature does not work for comments left after the call has already been uploaded to Gong - it works only with live notes.