This article includes reference tables for the fields used in Gong Conversation custom objects, other custom objects and the data they represent, and custom fields in standard objects.
Field name |
Field Type |
Notes |
---|---|---|
Conversation Title |
Text (80) |
Call title |
Direction |
Picklist |
Notes whether the call is inbound, outbound, or via web conference |
Duration (Min.) |
Formula (Text) |
Length of call |
Duration (Sec.) |
Number (18, 0) |
Length of call |
Ended |
Date/Time |
Date / Time the call ended |
Gong Count |
Formula (Number) |
Aggregated number of calls associated with account (each conversation = 1) |
Gong ID |
Text (128) |
Gong-generated numeric ID |
Language |
Text (255) |
Call language |
Media |
Text (255) |
Indicates whether the call was a video or audio call |
Opportunity Amount |
Number (18, 0) |
This information is related to the opportunity state at the time of the call |
Opportunity Close Date |
Date |
|
Opportunity Probability |
Percent (18, 0) |
|
Opportunity Stage |
Text (100) |
|
Opportunity Stage Now |
Text (255) |
|
Participants Emails |
Text (255) |
Emails of five call participants |
Pricing Duration |
Roll-Up Summary (SUM Topic) |
How long the topic pricing was discussed |
Primary Account |
Lookup (Account) |
Account associated with Gong call |
Primary Opportunity |
Lookup (Opportunity) |
Opportunity associated with Gong Call |
Primary User |
Lookup (User) |
The user that schedules the call |
Related Accounts |
Long Text Area (32768) |
Contains data that is populated to all child records |
Related Action Items |
Long Text Area (32768) |
|
Related Agenda |
Long Text Area (32768) |
|
Related Contacts |
Long Text Area (32768) |
|
Related Invitees |
Long Text Area (32768) |
|
Related Leads |
Long Text Area (32768) |
|
Related Notes |
Long Text Area (32768) |
|
Related Opportunities |
Long Text Area (32768) |
|
Related Participants |
Long Text Area (32768) |
|
Related Stats |
Long Text Area (32768) |
|
Related Topics |
Long Text Area (32768) |
|
Related Trackers |
Long Text Area (32768) |
|
Related to |
Formula (Text) |
|
Scheduled |
Date/Time |
Date/Time is when call is scheduled |
Scope |
Picklist |
Internal or external call |
Score |
Number (10, 2) |
Scorecard score |
Started |
Date/Time |
Time call started (when Gong began recording) |
System |
Text (64) |
Which web conferencing or telephony system was used (i.e. Zoom) |
Talk Time Them |
Percent (3, 0) |
Percentage of the call the prospect or customer spoke |
Talk Time Us |
Percent (3, 0) |
Percentage of the call your team spoke |
Title (Full Conversation Title) |
Text (255) |
Will display full conversation title |
URL |
Formula (Text) |
Gong URL |
The app package contains custom fields that are applied to the following standard objects:
-
Account: 1 custom field
-
Opportunity: 2 custom fields
-
Lead: 9 custom fields
-
Contact: 9 custom fields
-
Activity: 6 custom fields
Note
These custom fields don't count towards the custom field limits in standard objects, except for those in the Activity object.
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