When you connect your Gong account to HubSpot, Gong can access any HubSpot data that the user has access to.
Gong requires access to the following objects and fields:
Object | Fields |
|---|---|
Account | Company Domain Last Modified Date Name |
Contact | Name Title Phone number Email address |
Opportunity | Account ID Amount Close Date Deal Name Deal Stage Last Modified Date Owner ID |
Supported field types
Fields that are fully supported are imported to Gong and updated in the CRM if you update the value in Gong. Support for a field type depends on where in Gong the field is displayed.
The following field types are fully supported in Gong.
Single-line text
Phone Number
Text Area
Currency
Single checkbox
Date Picker
Dropdown select
Radio select
Number
No support:
Multiple checkboxes
File
HubSpot user
Limited support
Rich text fields can be viewed and updated in each entity they are displayed in, but any formatting applied to the field is not supported. The field is displayed without any formatting and if you update the field in Gong, it will be updated without the formatting in the CRM.