Add comments to calls as part of call feedback to start a conversation with your co-workers within the context of the relevant parts of a call, or to remind yourself of call action items.
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In the call page, do one of the following:
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To make a comment on the call, click
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To make a comment on a call snippet, in transcript view, select the text and click
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The comment pane appears. The comment box is at the bottom of the pane. By default, anyone at your company can see your comment, but you can choose specific people or only yourself.
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(Optional) Above the comment box, click Anyone at... to change who can see your comment.
Note
Comments that are sent to a specific person, will not be visible to anyone else in your organization.
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In the comment box, add your comment.
You can include any of the following:
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Type @ and the name to tag a person or a team.
You can tag up to 50 people in one comment.
When you tag someone in a comment, the call appears in their INBOX on their homepage.
If you tag your manager, this is counted as requesting feedback.
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Click the smiley face to add an emoji.
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Type # and a keyword to tag the call with a keyword you can use to search for this call. Hashtags that have been used before are listed for your convenience.
Note
For your comment to count as feedback, you must tag your direct report in the comment.
If you are playing the call or selected part of the transcript text, the comment is matched to the timestamp you are at when you clicked the icon in step 1. If you're not playing the call, the comment is timestamped with 0:00.
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To change the comment timestamp, use the arrows to move the time.
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Click POST and the comment appears in the Comments pane.
If you're a manager commenting on your rep's call, and do not want your comment to be counted as feedback, click Remove my feedback. Your comment remains, but is not counted as feedback.
See also: