Snooze your to-dos

Who can use this: Any team member

Available on: Gong Engage

Ideal for: Sales rep, Sales manager

Snooze your flow to-dos before going on leave to push due dates and expiration dates forward, so your to-dos are up to date when you return.

Note:

Snooze adjusts due dates and expiration dates for flow to-dos only. It does not affect one-off to-dos, Gong-recommended to-dos, email reply to-dos, meeting booked to-dos, or email bounced to-dos.

Snooze your own flow to-dos

Snooze shifts eligible flow to-dos and auto emails by the number of business days in the snooze period, not calendar days. Their due dates and expiration dates are adjusted accordingly.

Set snooze time

Choose the dates you will be away so Gong can move your eligible flow to-dos forward.

To set snooze time:

1. From the left sidebar, click To-dos.

2. At the top right, click the More actions icon and select Snooze flow to-dos.

3. Click Set snooze time.

4. Select the date range and click Save.

Edit or delete your snooze

Update your snooze when your time away changes.

To edit or delete your snooze:

1. From the left sidebar, click To-dos.

2. At the top right, click the More actions icon and select Snooze flow to-dos.

3. In the snooze card menu, click Edit or Delete.

When you delete snooze time, due dates and expiration dates move back by the snooze period.

End snooze early

If you are back sooner than planned, ending the snooze restores your original due dates immediately.

To end snooze early:

Click I'm back when the snooze alert appears.

Decline a snooze set by someone else

Your manager may set a snooze on your behalf before a team event or leave period. You receive an email that shows who set the snooze and the date range, and you get another email if they edit or delete it. Decline it if the timing does not work for you or you want to keep managing your own to-dos.

To decline a snooze:

1. From the left sidebar, click To-dos.

2. At the top right, click the More actions icon and select Snooze flow to-dos.

3. In the snooze card menu, click Decline.

Tip:

To re-accept a snooze you previously declined, click Re-accept in the snooze card menu.

Snooze a team member's to-dos

Required permissions:

Snooze flow to-dos for others (managers can set snooze without this permission)

Set or manage a snooze for a team member who is going on leave to prevent their flow to-dos from going overdue. When you set snooze for someone else, they receive an email notification that shows who set the snooze and the date range. They also get an email if you edit or delete it. The snooze is automatically accepted, but they can decline it. You can edit or delete their snooze.

Set snooze time for a team member

Choose the team member or team and the dates they will be away, and Gong moves their eligible flow to-dos forward by the number of business days in that period.

To set snooze time for a team member:

1. From the left sidebar, click To-dos.

2. Use the assignee filter to view the team member's to-dos.

3. At the top right, click the More actions icon and select Snooze flow to-dos.

4. Click Set snooze time.

5. Select the team member or team, set the date range, and click Save.

Edit or delete a team member's snooze

Update or remove a team member's snooze when their plans change after you set it.

To edit or delete a team member's snooze:

1. From the left sidebar, click To-dos.

2. Use the assignee filter to view the team member's to-dos.

3. At the top right, click the More actions icon and select Snooze flow to-dos.

4. In the snooze card menu, click Edit or Delete.

Frequently asked questions