Tech admin
Any Gong plan*
Admin center > Settings > CRM > CRM settings
Set features you have activated in Salesforce, and define how fields are mapped to Gong.
In the Salesforce integration page, go to the Import settings tab.
In Deal amount field, select the Salesforce field that contains the value of the deal. The value in this field is displayed in Gong as the deal amount. This field type must be currency. Note that the deal board configurations include selecting the CRM amount field, allowing different amount fields to be used for different deals. For more details, see Create and manage deal boards.
Check We use multiple currencies only if you are set up to use multiple currencies in Salesforce. The integration user must have the same personal currency as the corporate currency. This converts all amount fields to your primary corporate currency based on the settings in your CRM. For more details, see Enabling multiple currencies.
Note:
When you switch to multiple currencies, we convert all deal values into your default corporate currency, including for past closed deals. Therefore, this action cannot be reversed.
To configure how Gong associates CRM objects with Gong activities such as calls and emails, see Configure CRM entity association.