Available filters

Who can use this: Any team member
Available on: Any Gong plan
Ideal for: Sales rep

Conversations > Search includes 100+ filters organized by category. Find the filter you need by category below. For instructions on applying filters and combining them with AND/OR logic, see Search for calls.

Note:
CRM filters are based on fields imported into Gong. Reference-type CRM fields aren’t supported as filters. If a filter doesn’t return the expected results, ask your admin to verify that the field is selected for import and that the latest CRM sync is complete.

Participants

Filter by the people on a call or email. Expand the Participants filter to narrow by relationship type.

Filter	What it filters
Participants	Calls involving any selected team member or customer participant.
Hosted	Calls where the selected person was the call host.
Attended	Calls where the selected person joined the call.
Invited	Calls where the selected person received a calendar invitation, whether or not they joined.
Email sender	Emails sent by the selected person.
Email recipient	Emails received by the selected person.

Call details

Filter conversations by common properties.

Filter	What it filters
Account name	Calls associated with the selected CRM account.
Call title or email subject	Calls or emails where the title or subject matches the entered text. Supports search operators.
Date	Calls recorded within a selected date range.
Duration	Calls within a selected duration range.
Direction	Inbound or outbound calls.

Content

Filter by what was said or written in a call or email.

Filter	What it filters
Words or phrases	Calls where the transcript contains the entered text. Supports search operators. Use the include/exclude option to find or avoid calls with specific terms.
Trackers	Calls where a selected keyword tracker or AI tracker was detected.
Topics	Calls that include frequently mentioned subjects automatically identified by Gong.

Collaboration and scoring

Filter by activity that happened on a call after it was recorded.

Filter	What it filters
Scorecard	Calls scored with a selected scorecard. The overall score, score range, and individual scorecard answers can all be used as filter criteria.
Comments	Calls that have comments or a specific comment hashtag.
Shared	Calls that have been shared.

Conversation analytics

Filter by measured conversation metrics.

Filter	What it filters
Talk ratio	Percentage of the call spoken by team members.
Longest monologue	Duration of the longest uninterrupted speaking segment by a team member.
Interactivity	How often the conversation switches between team members and customers.
Patience during call	How long team members waited to respond after a customer spoke.

CRM data

Filter by fields imported from your CRM. Available CRM filters depend on which fields your admin has configured for import. Reference-type fields cannot be used as filters.

Filter	What it filters
Deal / Opportunity	Calls associated with a selected deal or opportunity.
Deal stage	Calls associated with deals at a selected stage.
Deal owner	Calls associated with deals owned by the selected team member.
Custom CRM fields	Any additional CRM fields your admin has imported and made available as filters.