In order to easily identify Gong activities in your CRM activity list, the subject or title of the activity are prefaced with details of the activity as follows.
Activity type | Title naming convention | Example |
|---|---|---|
Conference call | [Gong] [<provider>]: <call title> | [Gong] [Zoom]: Meeting set up |
Short calls | [Gong <call direction>]: <call title> - <call result> | [Gong outbound call]: Call with Gong for Demo - Meeting booked - Interview with company |
Call attempts | [Gong <call direction>]: <call title> - <call result> | [Gong outbound]: Meeting with Acme - No Answer, left voicemail |
Calls not recorded | [Gong <call direction>]: <call title> - <call result> | [Gong outbound]: Demo with Gong - Answered - Meeting booked |
Private call | Private call | Private call |
[Gong <email direction>] <email subject> | [Gong in/out] Our upcoming meeting | |
Meeting invite | [Gong] <call title> | [Gong] Meet with Subzee |
Meeting invite canceled | [Gong] <call title> - Meeting canceled | [Gong] Meet with Subzee - Meeting Canceled |
Custom task | [Gong] Engage task - <activity title> with <contact name> from <account name> | [Gong] Engage task - Send a gift with John A from Gong |
LinkedIn message | [Gong] LinkedIn message with <contact. name> from <account name> | [Gong] LinkedIn message with John B from Acme |
LinkedIn connect | [Gong] LinkedIn connect - <activity title> with <contact name> from <account name> | [Gong] LinkedIn connect with John from Acme |