Copy keyword trackers to another workspace

Who can use this: Business admin

Available on: Any Gong plan

Copy keyword trackers from one workspace to another using a CSV export and upload. Gong assigns new IDs and fingerprints in the destination workspace, so each tracker is independent after the copy.

Copy keyword trackers

The copy process uses a CSV export and upload. Gong assigns new IDs and fingerprints to each tracker in the destination, making the copied trackers independent from the originals.

To copy keyword trackers to another workspace:

1. From the left sidebar, click Admin center.

2. In the Settings tab, click Trackers under Customize analysis.

3. Click the more actions icon and select Download keyword tracker data report to export a CSV of the source workspace's keyword trackers.

4. Open the CSV file and make two edits:    

   • In the Tracker ID column (first column), delete every value in the data rows. Keep the column header.

   • In the Fingerprint column (last column), delete every value in the data rows. Keep the column header.

5. Switch to the destination workspace using the workspace selector.

6. From the left sidebar, click Admin center.

7. In the Settings tab, click Trackers under Customize analysis.

8. Click Upload keyword trackers, upload the edited CSV file, and click Upload.

Gong creates the trackers in the destination workspace with new IDs and fingerprints. The new trackers are independent of the originals in the source workspace.