Automations are now automated agents, enabling you to achieve the same goals with more flexibility. Automated agents are configured with a trigger and a set of actions. Gong runs them automatically when their trigger fires.
Automated agents are created and managed on the Agents page, which you open from the left sidebar.
If you previously used | Create an automated agent with |
|---|---|
Automated AI brief | A Generate brief action. In addition to sending via email, you can now send the brief via Slack or push its content to a CRM field. |
Automated Engage flow | An Add to flow action |
To get started, see Create an automated agent.
Your existing automations
Your existing automations can now be managed and edited in the Agents page.