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    Key features
    • 10 Nov 2024
    • 1 minute read
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    Contents

    Key features

    • Updated on 10 Nov 2024
    • 1 minute read
    • Contributors
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    Article summary

    The Salesforce integration enables the following:

    • Import Salesforce data to Gong: enables Gong to associate your CRM data with Gong conversations, give additional context for deals, allow you to search conversations according to Salesforce data.

    • Export Gong data to Salesforce: enables you to export your Gong data as Salesforce tasks and if you install the Gong for Salesforce app, in the Gong conversation object.

    • Update CRM data directly in Gong: enables reps to make changes to CRM data in Gong which is then synced with Salesforce.

    Note:

    You must set up the Salesforce integration if you want to provision your Gong users from Salesforce. See Connect Gong to Salesforce and Provision team members from Salesforce.

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