Tech admin
Any Gong plan*
Admin center > Settings > People > Permission profiles
This article outlines which permissions are included under Business settings when checking the Manage general business settings option in the Permission profile.
Calls
View, edit, and delete call filters (when running a search)
Briefs
Create and manage call and account briefs
Automation rules
Create automation rules for exporting call data
Call library management
Delete an archived call
Delete an archived folder
Restore an archived call
Restore an archived folder
Trackers
Manage trackers & quantity trackers
Custom vocabulary
Manage the custom vocabulary
Call categories
Manage call categories
Access business settings
Access to business settings in the company settings page
Whisper
Manage Whisper for interaction stats
*The features available to you depend on your company’s plan and your application seat assignments.