Who can use this: Team members who can create or edit agents
Available on: Gong Foundation
Add a published skill to an agent so the agent follows that skill's instructions each time it runs. If the skill is already published, add it to the agent. If it doesn't exist yet, create it from the agent. Learn more about how agents use skills.
Add an existing skill to an agent
You can only add published skills to an agent.
To add an existing skill to an agent:
From the left sidebar, click Assets, and select Agents.
Open the agent you want to add skills to and click Add Skills.
Select the skill you want to add to the agent, and click Add skill.
Save the agent.
Tip:
To remove a skill, click the X next to its name in the Skills row, and save the agent.
Create a skill from the agent
Create a skill from the agent if the skill you need doesn't exist yet. Gong adds the skill to the agent when you publish it. Learn more about creating a skill.
To create a skill from an agent:
From the left sidebar, click Assets, and select Agents.
Open the agent, or for an automated agent, open its Generate with AI step.
In the Skills row, click Add skills, and select Create new skill.
Enter the skill's name, description, and instructions, and click Publish.
Save the agent.