Chili Piper integration

Who can do this?

Note

This integration is currently in limited availability.

This integration ensures that the Gong consent page is used when scheduling meetings with Chili Piper. Stay compliant with GDPR and other regulations when scheduling meetings without having to coordinate recording consent separately.

Overview

This article covers the following actions that you need to set up the Chili Piper-Gong integration:

Set up the Gong consent page so that you can enable this feature in Chili Piper
Enable the Gong integration in Chili Piper
Update meeting templates and reminders
Disconnect the Gong integration in Chili Piper

Set up the Gong consent page

From your Gong company setting page, go to Recording Consent.
Navigate to the Consent page settings.

If using profiles, this is within the consent profiles.
Configure the consent page, including the conference provider, link type, and any custom logos or text you want to appear, and save your changes.

More details here.

Enable the Gong integration in Chili Piper

In Chili Piper, enabling the integration includes connecting the Gong app and allowing Chili Piper to access the Gong public API and perform some operations.

Setting up the integration is described in Chili Piper documentation.

Update templates and reminders

In Chili Piper, update your team's meeting type via the "Insert Contact Method" button, or using 1 dynamic tag.

This part of the process is also described in Chili Piper documentation.

Disconnect the integration

If you need to disconnect the Gong integration in Chili Piper, locate Gong in the Admin Center integrations, and click Disconnect.

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