This article outlines what is included in "general business settings" that can be defined when creating permission profiles.
When giving a person permission to manage general business settings, they can manage following settings in Gong:
CALLS
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View, edit, and delete call filters (searches)
AUTOMATION RULES
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Create automation rules to export call data
LIBRARY MANAGEMENT
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Delete an archived call
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Delete an archived folder
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Restore an archived call
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Restore an archived folder
TRACKERS
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Manage trackers & quantity trackers
CUSTOM VOCABULARY
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Manage the custom vocabulary
CALL CATEGORIES
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Manage call categories
ACCESS BUSINESS SETTINGS
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Access to business settings on the company settings page
WHISPER
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Manage Whisper for interaction stats