Business settings in permission profiles

This article outlines which permissions are included when checking Manage general business settings in the permission profile.

Calls

• View, edit, and delete call filters (searches)

Automation rules

• Create automation rules to export call data

Library management

• Delete an archived call

• Delete an archived folder

• Restore an archived call

• Restore an archived folder

Trackers

• Manage trackers & quantity trackers

Custom vocabulary

• Manage the custom vocabulary

Call categories

• Manage call categories

Access business settings

• Access to business settings on the company settings page

Whisper

• Manage Whisper for interaction stats