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Business settings in permission profiles

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Naomi Papoushado
  • Updated

This article outlines which permissions are included when checking the Manage general business settings in the permission profile.

This enables the following:

CALLS

  • View, edit, and delete call filters (searches)

AUTOMATION RULES

  • Create automation rules to export call data

LIBRARY MANAGEMENT

  • Delete an archived call

  • Delete an archived folder

  • Restore an archived call

  • Restore an archived folder

TRACKERS

  • Manage trackers & quantity trackers

CUSTOM VOCABULARY

  • Manage the custom vocabulary

CALL CATEGORIES

  • Manage call categories

ACCESS BUSINESS SETTINGS

  • Access to business settings on the company settings page

WHISPER

  • Manage Whisper for interaction stats

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