Who's this for?
This article explains how to connect to Zendesk with the goal of creating support tickets from call transcripts. Additional information is available on our Zendesk integration page.
This article does NOT cover the Gong integration with the Zendesk telephony system.For information on how to connect to the Zendesk telephony system, go here.
Enable your team to send support tickets for your in-house support team directly from call transcripts in Gong to streamline your overhead, and enable support to listen to customers outlining the issue they face in person.