Connect to Slack
- 1 minute read
- Contributors
Connect to Slack
- 1 minute read
- Contributors
Article summary
To connect Gong and Slack, one must be an admin in both platforms. In Gong, go to Company settings, then Ecosystem, and select Slack to connect. Follow the prompts to sign in to your Slack workspace and allow Gong access. Once connected, you can enable Slack notifications for all users. Notifications include replies to comments, mentions, and new call comments. Organization-wide notifications can be managed in settings, while individuals can adjust their own notification preferences. Periodically, updates may be made to the Gong for Slack app, requiring authorization for the latest version to access Slack.
Did you find this summary helpful?
Thank you for your feedback
Who can do this?
You must be an admin in both Gong and Slack to connect to Slack.
In Gong, click Company settings > Ecosystem > Slack.
Click CONNECT.
You’re redirected to Slack, and asked to choose your Slack workspace.
Sign in to your Slack workspace.
In the permission request page, click Allow to give Gong access to Slack.
Gong uses the scopes outlined in this article.
You’re redirected back to the Slack integration settings page. You are now connected to Slack.
If you want to turn on Slack notifications for all recorded users immediately, click YES in the Turn on Slack notifications message.
Individuals will be notified in a private Slack channel when someone replies to their comment, someone mentions them in a comment, and someone comments on a call they follow.
You can manage org-wide notifications in the Notifications settings page; individuals can manage their own notifications settings in their "My notifications" page.
Note:
From time to time, we may update the Gong for Slack app. Click Authorize to allow the latest version access to Slack.
Was this article helpful?