Some companies are set to record external calls only. If your company is set this way, you may still want to record an occasional internal call. For example, if someone can't attend and wants to listen later, or to enable you to revisit an important call with your team mates.
Here's how you can manually set Gong to record an internal call:
If you want to record internal calls on a regular basis, ask your Gong tech admin to change your recording setting.