The following JSON is what Gong sends to the webhook when a rule is triggered. The payload is composed of two fields: callData and isTest.
-
callDatais the JSON of call data; -
isTestis a flag indicating whether the hook was executed as a test (from the UI).
Note
The call data structure and element definitions are identical to the API. For more details, see View API documentation on call data.
{
"metaData": {
"id": "5599332235511222779",
"url": "http://local.gong-it.net:8080/call?id=5599332235511222771",
"title": "Ron/Speedman",
"scheduled": "2019-10-18T14:00:00-07:00",
"started": "2019-10-18T14:03:37.041977-07:00",
"duration": 2159,
"primaryUserId": "7744111777663220493",
"direction": "Conference",
"system": "Zoom",
"scope": "External",
"media": "Video",
"language": "eng"
},
"context": [
{
"system": "Salesforce",
"objects": [
{
"objectType": "Opportunity",
"objectId": "0061Q00000mkU1fQAE",
"fields": [
{
"name": "StageName",
"value": "Open Renewal"
},
{
"name": "Number_of_seats__c",
"value": 28
},
{
"name": "Amount",
"value": 50000
},
{
"name": "Probability",
"value": 85
},
{
"name": "CloseDate",
"value": "2019-12-30"
},
{
"name": "ARR_impact_rollup__c",
"value": "false"
},
{
"name": "Name",
"value": "Acme - Renewal (28)"
},
{
"name": "Type",
"value": "Renewal"
},
{
"name": "Primary_contact_persona__c",
"value": "Manager of Sales"
},
{
"name": "ARR_future_impact__c",
"value": "false"
},
{
"name": "MRR__c",
"value": 4166.67
},
{
"name": "Must_Win__c",
"value": "false"
}
]
},
{
"objectType": "Account",
"objectId": "0011630000vmLBaEEN",
"fields": [
{
"name": "Industry",
"value": "Internet Software & Services"
},
{
"name": "Acme2__c",
"value": 1121
},
{
"name": "ARR__c",
"value": 25166.67
},
{
"name": "CS_Tier__c",
"value": "3. Gold"
},
{
"name": "Account_Behavior_Score__c",
"value": 5150
},
{
"name": "Website",
"value": "acme.com"
},
{
"name": "Sales_Team_Size__c",
"value": "232"
},
{
"name": "Score__c",
"value": 120
},
{
"name": "Size_Category__c",
"value": "2. Enterprise"
},
{
"name": "Name",
"value": "Acme"
}
]
}
]
}
],
"parties": [
{
"id": "7409609343412403343",
"emailAddress": "deshon.white@acme.com",
"name": "Deshon White",
"title": "Sales Enablement Manager - Sales Development",
"speakerId": "1177336688551133887",
"context": [
{
"system": "Salesforce",
"objects": [
{
"objectType": "Contact",
"objectId": "0331Z0000571AdPQDU",
"fields": [
{
"name": "AccountOwnerId__c",
"value": "0551Z00000KdYa3"
},
{
"name": "Account_Name__c",
"value": "Acme"
},
{
"name": "Account_Status__c",
"value": "Closed Won ARR: $34166.67"
}
]
}
]
}
],
"affiliation": "External",
"methods": [
"Invitee",
"Attendee"
]
},
{
"id": "9048546196233268852",
"emailAddress": "jennifer.band@fasttrail.com",
"name": "Jennifer Band",
"title": "Customer Success Manager",
"userId": "3022101605611220443",
"speakerId": "7265406288145283521",
"context": [
{
"system": "Salesforce",
"objects": [
{
"objectType": "User",
"objectId": "00557000007AJB1DDO",
"fields": [
{
"name": "PlayGongVoicePrompt__c",
"value": "false"
}
]
}
]
}
],
"affiliation": "Internal",
"methods": [
"Attendee"
]
}
],
"content": {
"trackers": [
{
"name": "Products",
"count": 1
},
{
"name": "Renewal (positive)",
"count": 7
},
{
"name": "Competitors",
"count": 1,
"phrases": [
{
"count": 1,
"phrase": "Zlymbo"
}
]
},
.
.
.
{
"name": "CRM",
"count": 3,
"phrases": [
{
"count": 3,
"phrase": "Salesforce"
}
]
}
],
"topics": [
{
"name": "Integrations",
"duration": 0
},
{
"name": "Differentiation",
"duration": 0
},
.
.
.
{
"name": "Customer Success",
"duration": 0
}
]
},
"interaction": {
"speakers": [
{
"id": "9048546196233268852",
"userId": "7041101707613290443",
"talkTime": 1032
}
],
"interactionStats": [
{
"name": "Talk Ratio",
"value": 0.51
},
{
"name": "Longest Monologue",
"value": 150
},
{
"name": "Longest Customer Story",
"value": 107
},
{
"name": "Interactivity",
"value": 5.07
},
{
"name": "Patience",
"value": 0.86
}
],
"video": [
{
"name": "Browser",
"duration": 0
},
{
"name": "Presentation",
"duration": 0
},
{
"name": "Webcam",
"duration": 1091.83
}
]
},
"collaboration": {
"publicComments": [
{
"id": "2255211009900224213",
"audioStartTime": 1800.8911,
"audioEndTime": 1800.8911,
"commenterUserId": "7041101707613290443",
"comment": "Might be helpful to loop us in on Outreach issue with Outreach team",
"posted": "2019-10-19T00:34:39.113071+03:00",
"inReplyTo": null,
"duringCall": true
}
]
}
}