The following JSON is what Gong sends to the webhook when a rule is triggered. The payload is composed of two fields: callData
and isTest
.
-
callData
is the JSON of call data; -
isTest
is a flag indicating whether the hook was executed as a test (from the UI).
Note
The call data structure and element definitions are identical to the API. For more details, see View API documentation on call data.
{ "metaData": { "id": "5599332235511222779", "url": "http://local.gong-it.net:8080/call?id=5599332235511222771", "title": "Ron/Speedman", "scheduled": "2019-10-18T14:00:00-07:00", "started": "2019-10-18T14:03:37.041977-07:00", "duration": 2159, "primaryUserId": "7744111777663220493", "direction": "Conference", "system": "Zoom", "scope": "External", "media": "Video", "language": "eng" }, "context": [ { "system": "Salesforce", "objects": [ { "objectType": "Opportunity", "objectId": "0061Q00000mkU1fQAE", "fields": [ { "name": "StageName", "value": "Open Renewal" }, { "name": "Number_of_seats__c", "value": 28 }, { "name": "Amount", "value": 50000 }, { "name": "Probability", "value": 85 }, { "name": "CloseDate", "value": "2019-12-30" }, { "name": "ARR_impact_rollup__c", "value": "false" }, { "name": "Name", "value": "Acme - Renewal (28)" }, { "name": "Type", "value": "Renewal" }, { "name": "Primary_contact_persona__c", "value": "Manager of Sales" }, { "name": "ARR_future_impact__c", "value": "false" }, { "name": "MRR__c", "value": 4166.67 }, { "name": "Must_Win__c", "value": "false" } ] }, { "objectType": "Account", "objectId": "0011630000vmLBaEEN", "fields": [ { "name": "Industry", "value": "Internet Software & Services" }, { "name": "Acme2__c", "value": 1121 }, { "name": "ARR__c", "value": 25166.67 }, { "name": "CS_Tier__c", "value": "3. Gold" }, { "name": "Account_Behavior_Score__c", "value": 5150 }, { "name": "Website", "value": "acme.com" }, { "name": "Sales_Team_Size__c", "value": "232" }, { "name": "Score__c", "value": 120 }, { "name": "Size_Category__c", "value": "2. Enterprise" }, { "name": "Name", "value": "Acme" } ] } ] } ], "parties": [ { "id": "7409609343412403343", "emailAddress": "deshon.white@acme.com", "name": "Deshon White", "title": "Sales Enablement Manager - Sales Development", "speakerId": "1177336688551133887", "context": [ { "system": "Salesforce", "objects": [ { "objectType": "Contact", "objectId": "0331Z0000571AdPQDU", "fields": [ { "name": "AccountOwnerId__c", "value": "0551Z00000KdYa3" }, { "name": "Account_Name__c", "value": "Acme" }, { "name": "Account_Status__c", "value": "Closed Won ARR: $34166.67" } ] } ] } ], "affiliation": "External", "methods": [ "Invitee", "Attendee" ] }, { "id": "9048546196233268852", "emailAddress": "jennifer.band@fasttrail.com", "name": "Jennifer Band", "title": "Customer Success Manager", "userId": "3022101605611220443", "speakerId": "7265406288145283521", "context": [ { "system": "Salesforce", "objects": [ { "objectType": "User", "objectId": "00557000007AJB1DDO", "fields": [ { "name": "PlayGongVoicePrompt__c", "value": "false" } ] } ] } ], "affiliation": "Internal", "methods": [ "Attendee" ] } ], "content": { "trackers": [ { "name": "Products", "count": 1 }, { "name": "Renewal (positive)", "count": 7 }, { "name": "Competitors", "count": 1, "phrases": [ { "count": 1, "phrase": "Zlymbo" } ] }, . . . { "name": "CRM", "count": 3, "phrases": [ { "count": 3, "phrase": "Salesforce" } ] } ], "topics": [ { "name": "Integrations", "duration": 0 }, { "name": "Differentiation", "duration": 0 }, . . . { "name": "Customer Success", "duration": 0 } ] }, "interaction": { "speakers": [ { "id": "9048546196233268852", "userId": "7041101707613290443", "talkTime": 1032 } ], "interactionStats": [ { "name": "Talk Ratio", "value": 0.51 }, { "name": "Longest Monologue", "value": 150 }, { "name": "Longest Customer Story", "value": 107 }, { "name": "Interactivity", "value": 5.07 }, { "name": "Patience", "value": 0.86 } ], "video": [ { "name": "Browser", "duration": 0 }, { "name": "Presentation", "duration": 0 }, { "name": "Webcam", "duration": 1091.83 } ] }, "collaboration": { "publicComments": [ { "id": "2255211009900224213", "audioStartTime": 1800.8911, "audioEndTime": 1800.8911, "commenterUserId": "7041101707613290443", "comment": "Might be helpful to loop us in on Outreach issue with Outreach team", "posted": "2019-10-19T00:34:39.113071+03:00", "inReplyTo": null, "duringCall": true } ] } }