1. Gong Help Center
  2. Using Gong
  3. Gong mobile app

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Manage mobile settings

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Naomi Papoushado
  • Updated

  1. From the home screen, tap More > Settings.

  2. Set the desired settings:

    Network

    • Use cellular data to download calls: Toggle off to download calls only when you have Wi-Fi.

    Push notifications

    Get real-time push notifications when deal-defining moments happen during sales conversations and for comments. Toggle on to be notified when:

    • Someone shared a call with me

    • Someone requested feedback on a call

    • There are new comments

    • I'm mentioned in a comment

    • Notifications: Tap to access the notifications and set when you want to be notified by the mobile app.

      Get real-time push notifications when deal-defining moments happen during sales conversations. You can also receive push notifications when someone mentions you in comments.

  3. Tap More > Profile to see your Gong profile details:

    • Email: See the email address you're logged in with

    • User ID: Your Gong user ID.

    • Workspace: If your org uses Gong workspaces, the workspace you're currently signed in to is listed.

  4. Tap More > Help to:

    • Access the Gong Help Center, tap Getting started.

    • See app acknowledgements, tap Acknowledgements.

    • Send us feedback, tap Send feedback.

    The Gong mobile app version is shown on the More screen.

    Rooted devices are not supported. 

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