AI Composer is an agent that helps your team write personalized, relevant, and timely emails faster by leveraging AI directly inside the email composer. It suggests complete email drafts based on the context of your sales conversation, and automatically pulls in CRM fields, flow steps, and email thread history to tailor each message. Use AI Composer to save time, stay consistent, and reach out more effectively at scale.
What AI Composer helps you do
AI Composer helps your team:
Write personalized emails using relevant context
Keep emails relevant with automatic access to CRM and flow data
Follow best practices and maintaining consistency
Stay efficient by skipping manual copy-paste or rewrites
How it works
AI Composer generates a complete email draft the moment you open the email composer. It uses context from the email thread, the associated Gong flow step, and CRM data to tailor the message. You can:
Use the suggested draft as-is
Rephrase it to match a certain tone or intent
Edit the draft manually
AI Composer adapts the message based on where the prospect or customer is in the flow and any recent conversations, making it feel natural and relevant.
What you need to get started
To use AI Composer, you need an Engage license and to connect your email account to Gong.
For more information on using AI Composer, see Write emails from Gong.