Troubleshooting native Zoom recording setup test
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Troubleshooting native Zoom recording setup test


Article summary

To pass the test, make sure:

  1. You have a Business or Enterprise Zoom account.

    Go to https://zoom.us/account

  2. That the Cloud recording and Automatic recording settings are unlocked on the account level, or for specific groups in Zoom that include all Gong users you want to set up native recording for.


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