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    Task/event change of status
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    Task/event change of status

    • 1 minute read
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    Article summary

    Tasks that are generated for activities that have not yet occurred such as Meeting invites now have a status of Not Started. This is to align with industry standards and Salesforce default behavior. Existing tasks will not be updated with the new status.

    As a result, you need to do the following:

    • Adjust your Salesforce reports or queries to include the new status

    • Run the following script to update your existing tasks

      1. In the ETL tool you use for Salesforce (for example, Data Loader, dataloader.io, workbench) run the following to retrieve a list of tasks generated for invites:

        SELECT Id, Status FROM Task WHERE Subject LIKE '[Gong%' AND Status='Open'

      2. Download the results as a .csv file.

      3. In the .csv file, change the value in the Status column to Not Started.

      4. In your ETL tool, update your Salesforce tasks with the new value in the .csv file.


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